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The Shores at Clear Lake
- Retirement Homes
- Houston, TX
About this business
Location details
19400 Space Center Blvd, Houston, TX, 77058, United States
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I'm really impressed. Mom continues to rave about the meals. She says not only are they delicious, but seem a lot healthier, fresher, and she appreciates the “fancy touches” given to the presentation. Thanks for all your hard work to hire good people!
We are in daily contact with mom's home health nurse and she tells us the new Director is doing a great job - and we concur! Thanks for your kindness and patience and all you do for our mom
I trust this community with my loved ones but they are not perfect. There was a change in management in May and we have not had any issues. The response time could be better. The staff is very friendly and helpful and the size of the apts. are larger than most others. The billing dept does a good job making sure the billing is correct. I would recommend this community to others based on my experience. They are also pet-friendly.
Business response:
Hello! Thank you so much for sharing your thoughts and experience about The Shores at Clear Lake . We strive to have a vibrant, active community that includes a full calendar of life enrichment programs for our residents to choose from. We are grateful that you and your loved ones enjoy them too! We love to provide great sources of joy, excitement and relaxation—each and every day. We're always sure to make time for laughter, connection and friendship, and include those ideals in everything we do. Sincerely, The Shores at... read more
The place is beautiful. Common areas are well kept. The apartments are nice but a little smaller than some I have seen elsewhere. Also, the place I am comparing it to had pull cords in both the living room and bedroom areas as well as the bathroom. Shores didn't have one in the living room. They also don't come with a seat in the shower. Cable is included, which is nice. I wish some of the rooms actually opened onto the beautiful courtyards, but they can be accessed through the common areas. I saw some residents ready to pla... read more
Business response:
Hello! Thank you so much for sharing your thoughts and experience about The Shores at Clear Lake. We strive to provide an exceptional senior living experience that includes all-inclusive, restaurant quality dining, and a full spectrum of amenities and services catered to the individual. Our associates work hard to ensure that our residents experience senior living at its finest where it's not just like home, it is home. Sincerely, The Shores at Clear Lake Team
We toured The Shores and it seemed like a very nice place. It would have been a contender, but I was looking at reviews online and this facility did not get very high ratings.
Business response:
Hello! Thank you so much for sharing your thoughts and experience about The Shores at Clear Lake. We are dedicated to the long-term satisfaction and quality of life of our residents. We are continually evolving to meet the needs of residents today and tomorrow, and bring strength and stability to everything we do. We know that home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Shores at Clear Lake Team
We have had a few issues along the time, however everything was resolved in a timely manner and they worked so well with us to get those issues resolved. The staff members have done a pretty good job given this past years circumstances and we have a really good rapport with the executive director, she has been great.
Business response:
Thank you for your feedback!
Favorite! It had more of an apartment feel, loved how social the community is, rooms were fantastic, loved that it included laundry. Price is slightly concerned though.
Business response:
Thank you for your feedback!
The Shores is hard to get a hold of to let me know how my grandmother is. I can check on my grandmother during business hours, it is after hours that is hard to get a hold. The low numbers are low for COVID, but they won't let her go outside. I had to ask for the rent to be lower, ins They aren't allowing my grandmother to go to dining room. She is also coupe up due to COVID-19. I feel like the residents are felling like prisoners due to no activities.
Business response:
Hello, and thank you for your feedback on our community. While the COVID-19 numbers may be low, we are taking every precaution necessary to ensure we keep our residents and associates safe. I can assure you we are taking special steps to keep our residents fully engaged in fun socially distanced activities. I’d love to tell you more about the happenings and fun we have planned every day and discuss how we can better communicate with you after hours. Please give me a call at [removed] at your earliest convenience. Thank you, ... read more
Comparatively, I have looked many places and I would say it looks great, but looks are deceiving, it is not what it appears to be. I have been very impressed with the caregivers. The caregivers are good and caring but stretched to the limited and they are understaffed. It is not a medical facility in any way, shape, or form. The important and specific communication from management to the families is non existent and ,in fact, they are unresponsive.
Frequently asked questions about The Shores at Clear Lake
How is The Shores at Clear Lake rated?
The Shores at Clear Lake has a 4.7 star rating with 176 reviews.
When is The Shores at Clear Lake open?
The Shores at Clear Lake is open now. It is open 24/7.