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The Shores at Clear Lake
- Retirement Homes
- Houston, TX
About this business
The Shores at Clear Lake is located on seven acres of beautifully landscaped grounds, close to popular Clear Lake and the famous NASA Johnson Space Center, great shopping areas, restaurants, top-notch medical facilities, and engaging indoor and outdoor recreation. The Shores at Clear Lake provides quality assisted living and memory care amenities and programming catered to the individual.
Location details
19400 Space Center Blvd, Houston, TX, 77058, United States
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I trust this community with my loved ones but they are not perfect. There was a change in management in May and we have not had any issues. The response time could be better. The staff is very friendly and helpful and the size of the apts. are larger than most others. The billing dept does a good job making sure the billing is correct. I would recommend this community to others based on my experience. They are also pet-friendly.
The place is beautiful. Common areas are well kept. The apartments are nice but a little smaller than some I have seen elsewhere. Also, the place I am comparing it to had pull cords in both the living room and bedroom areas as well as the bathroom. Shores didn't have one in the living room. They also don't come with a seat in the shower. Cable is included, which is nice. I wish some of the rooms actually opened onto the beautiful courtyards, but they can be accessed through the common areas. I saw some residents ready to pla... read more
We toured The Shores and it seemed like a very nice place. It would have been a contender, but I was looking at reviews online and this facility did not get very high ratings.
We have had a few issues along the time, however everything was resolved in a timely manner and they worked so well with us to get those issues resolved. The staff members have done a pretty good job given this past years circumstances and we have a really good rapport with the executive director, she has been great.
Favorite! It had more of an apartment feel, loved how social the community is, rooms were fantastic, loved that it included laundry. Price is slightly concerned though.
The Shores is hard to get a hold of to let me know how my grandmother is. I can check on my grandmother during business hours, it is after hours that is hard to get a hold. The low numbers are low for COVID, but they won't let her go outside. I had to ask for the rent to be lower, ins They aren't allowing my grandmother to go to dining room. She is also coupe up due to COVID-19. I feel like the residents are felling like prisoners due to no activities.
Comparatively, I have looked many places and I would say it looks great, but looks are deceiving, it is not what it appears to be. I have been very impressed with the caregivers. The caregivers are good and caring but stretched to the limited and they are understaffed. It is not a medical facility in any way, shape, or form. The important and specific communication from management to the families is non existent and ,in fact, they are unresponsive.
Explored all the assisted living facilities in and around Clear Lake, Texas. Selected The Shires for my mother. After three months as a resident, absolutely made the right selection.
Frequently asked questions about The Shores at Clear Lake
How is The Shores at Clear Lake rated?
The Shores at Clear Lake has a 4.9 star rating with 159 reviews.
When is The Shores at Clear Lake open?
The Shores at Clear Lake is open now. It is open 24/7.