Claimed

The Smith-Rhoades Team - BankSouth Mortgage

4.8

Mortgage Brokers
Duluth, GA

About this business

Finance Mortgage Brokers Mortgage Lenders

The Smith-Rhoades Team, led by Nic Smith and Rebecca Rhoades, specializes in conventional, FHA, and VA loans, and have extensive expertise in assisting first-time homebuyers and clients purchasing new construction. The team is dedicated to building lasting relationships with clients, viewing each interaction as an opportunity to serve as trusted advisors. Their commitment is to provide a smooth, personalized experience that not only meets but exceeds expectations, helping clients achieve their dream of homeownership.

Location details

1960 Satellite Blvd, Suite 4200, Duluth, GA, 30097, United States

Get directions

4.8952 reviews

Select a rating

Lejla Mehmedovic

2 years ago

Laura has been wonderful to work with, being a new homebuyer. She is very knowledgeable and quickly responded to any questions I had.

Business response:

Thank you so much for the kind words regarding my service. It was a pleasure to work with you and I'm glad I was able to help make your home buying experience a positive one. Thank you for taking the time to review BankSouth Mortgage.

Matthew Ryan Lopez

2 years ago

Laura and her team helped me every step of the way to close on my house. As a first time home buyer with no clue what the details were, they made sure all my questions were answered and the process was as smooth as possible.

Business response:

I'm so glad that you were satisfied with your experience at BankSouth Mortgage! We take pride in doing our best to make sure that our clients have the best possible experience. I'm thrilled that we could help you out as a first time home buyer, and I'm glad that we were able to answer all of your questions and make the process as smooth as possible. Thanks for the great review, Matthew!

Andre Lamont Olive

2 years ago

1st time home buyer and Bank South made the process very pleasant only thing was the last minute needed Documents where it could of been brought to our attention weeks prior to closing. Beside that we was able to close thank to Bank South an their team!!

Business response:

Thank you so much for your kind review, Andre! I am so glad that we were able to help you with your first home buying experience. I apologize for any last minute documents that we may have requested. We will certainly work to make sure that we are more clear in the future and that your experience will be even better! Thank you again for choosing BankSouth Mortgage!

Keshia Monique McCullough

2 years ago

Working with BankSouth has been a very smooth process. From start to finish, there was constant communication and transparency.

Business response:

Thank you so much for the kind words! I am so glad to hear that BankSouth Mortgage was able to provide you with excellent communication and transparency throughout the process. It's wonderful to know that this experience was a smooth one for you. Thank you again for your feedback!

Laura Hand

2 years ago

Laura was very helpful throughout the process.

Business response:

Thank you so much for writing this review! It was a pleasure helping you with your mortgage. I'm so glad that you had a positive experience.

Kristen Nicole Adams

2 years ago

At first, it was rocky, but the initial loan processor I worked with is no longer there. William, that took over, was much more pleasant and made my experience a lot better!

Business response:

Hi Kristen, thank you for taking the time to provide feedback on your experience with BankSouth Mortgage. I'm glad to hear that William was able to make your experience better. I will be sure to pass along this review to our team. Have a great day!

Brittany Lavender

2 years ago

Laura Brown is amazing!

Business response:

Thank you so much for your review! I sincerely appreciate your kind words and I'm glad I was able to help you. I'm so glad you had a good experience.

Odunmolorun Lawal

2 years ago

I really enjoyed working with William. As a first time home buyer, he explained all the finance terms and made it all easy to understand.

Business response:

Thank you for your kind words. I'm so glad to hear that William was able to make your first home buying experience stress-free. At BankSouth Mortgage, it is our goal to provide our customers with the best service possible and William went the extra mile to make sure you were informed and comfortable with the process. Thank you for your review.

Jacob Benjamin Bryant

2 years ago

Laura was great and our experience with the team was nothing but pleasant!

Business response:

Thank you Jacob, I am so glad to hear that you had a pleasant experience with our team at BankSouth Mortgage. I am delighted to know that we were able to help you.