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The Smith-Rhoades Team, led by Nic Smith and Rebecca Rhoades, specializes in conventional, FHA, and VA loans, and have extensive expertise in assisting first-time homebuyers and clients purchasing new construction. The team is dedicated to building lasting relationships with clients, viewing each interaction as an opportunity to serve as trusted advisors. Their commitment is to provide a smooth, personalized experience that not only meets but exceeds expectations, helping clients achieve their dream of homeownership.
1960 Satellite Blvd, Suite 4200, Duluth, GA, 30097, United States
Get directionsVerified by BankSouth Mortgage Company, LLC
Available whenever she was needed. Love her!
Business response:
Thank you so much! It was a pleasure helping you with your mortgage needs. I'm glad that I was available whenever you needed me. I appreciate you taking the time to leave a review for BankSouth Mortgage.
Verified by BankSouth Mortgage Company, LLC
Everyone was great
Business response:
Thank you so much for the 5-star review! I'm so glad to hear that everyone at BankSouth Mortgage was great. It's always our goal to provide a service that exceeds expectations.
Verified by BankSouth Mortgage Company, LLC
It's was so professional, great team members
Business response:
Thank you for your kind words! It was a pleasure helping you with your mortgage needs at BankSouth Mortgage. We are thrilled to hear that you had a positive experience with our team.
Verified by BankSouth Mortgage Company, LLC
Service was incredible. I got all the help that I need and made the application process easy
Business response:
Thank you so much for taking the time to leave a review. I'm so glad to hear that our help made the application process easy for you! It's great to know that BankSouth Mortgage was able to meet your expectations.
Verified by BankSouth Mortgage Company, LLC
I had a great experience with BankSouth; two team members provided me with extra care as I am a first-time home buyer, Nic & Emmeline. I really appreciated the additional support.
Business response:
Thank you so much for your kind words Monique! I am so glad that you had a great experience with BankSouth Mortgage and that Nic and Emmeline were able to provide you with extra care as a first-time home buyer. It means a lot to me that you took the time to share your experience.
Verified by BankSouth Mortgage Company, LLC
Had a good experience. Good team, communicated throughout the process.
Business response:
Thank you so much for the positive feedback! We strive to provide the best customer service experience at BankSouth Mortgage, and I'm glad to hear that we achieved that for you.
Verified by BankSouth Mortgage Company, LLC
This was a great and informative process. Not only did they communicate expectations, process, and goals. They checked in often and made sure I understood what step of the process I was in. Definitely, made the home buying process easier.
Business response:
Thank you for your kind words! I'm so glad to hear that BankSouth Mortgage was able to provide you with the information you needed to make the home buying process easier. I'm glad we were able to meet your expectations and that you felt supported throughout the process. Thanks again for your review and support!
Verified by BankSouth Mortgage Company, LLC
The loan processor W Riley was very communicative and through and efficient with his work.
Business response:
Thank you so much for the kind words! I'm so glad to hear that Will was able to provide you with such great service. I'm proud to be part of the BankSouth Mortgage team and strive to ensure all our customers have the best experience possible.
Verified by BankSouth Mortgage Company, LLC
The team was always there when I needed something or had a question. They care for my loan as theirs and work toward getting me the best rate possible. You guys rock, and thanks for everything. It was an incredible journey together.
Business response:
Thank you so much for your kind words! At BankSouth Mortgage, we strive to make sure our customers are taken care of and that their needs are met. We are so glad that we could help you along your journey and make it a positive experience. Thanks again for your review!
The Smith-Rhoades Team - BankSouth Mortgage has a 4.8 star rating with 952 reviews.
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