This profile has been claimed by the business owner or representative.
The Tryst Beachfront Hotel
- Hotels
- San Juan, PR
About this business
Location details
One Vendig Street, 1 Cll Vendig, San Juan, PR, 00907, Puerto Rico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wonderful
Good We has an issue with a leak in one of the rooms that took longer than expected to fix and the accommodations for the inconvenience could have been better. The location and value could not be beat! Staff was very helpful and accommodated early check-in. Wicked Lily bar was amazing!
Business response:
Hi Katherine, thank you for your comments regarding the price, the staff, and the check-in. We always try our best to accommodate early check-in. We are glad you had the chance to experience Wicked Lily. Regarding your issue, we will investigate what happened; we are checking with management and we appreciate you telling us about it. We hope that experience did not ruin your view about us and we really hope you can come and stay with us again. Saludos!
Excelente A mi en lo personal el trato del personal
Business response:
Hola Carmen, gracias por tus palabras. Nos enorgullece saber que nuestros clientes se sienten a gusto con el trato del personal. Esperamos volver a verte pronto. Saludos!
RtMays Short stay. It says to write 2 or 3 sentences. I WOULD BE LYING. Everything on beautiful beach surrounded by restaurant's great staff. Free beach chairs free coffee.
Business response:
Dear Ronald, thank you for taking the time to leave us a review. It is good to know you enjoyed the surrender area with the beach and the restaurant; Wicked Lily has become one of the most popular spots in Condado and we are very proud of it and also very proud of our staff that works providing five-start service. We are glad you liked the coffee and the beach chairs as well. We hope next time you can stay with us for a longer period, thank you for choosing The Tryst Hotel.
Exceptional I love personal is excelent
Business response:
Dear Evelyn, thank you for your review and comments. We are glad to know you loved your stay and that you were happy with the hotel's personal. Condado has so much to offer so maybe next time you can stay with us for a little bit longer and explore the area. Thank you so much for trusting in us, we hope to see you again soon!
Pleasant Was impossible to sleep during last night at hotel due to noise. Hotel could have handled this more effectively. Nice location, on the beach, mostly friendly staff.
Business response:
Dear Domenico, first of all, thank you for taking the time to leave us a review. We are very sorry to hear that you did not have a good night's sleep. It is been our concern about the noise levels and we are taking further steps into managing this issue. Our hotel has a fresh and fun vibe which most of the time in combination with the popularity of our restaurant Wicked Lily; takes people to stay longer and creates a celebration time for everybody. We apologized for that and as I said we are looking hard into ways of finding... read more
Good TV didn’t work, wasn’t a huge problem however since we didn’t spend much time in the room anyway. Proximity to the beach!
Business response:
Dear Nick, thank you so much for your review. We are glad you enjoy the proximity to the beach. About the TV, did you contact the manager asking him to resolve the problem? We have a 24/7 reception and there is always someone available to help. We are very sorry to know your tv did not work. Thank you for pointed that out we will take corrective actions. We hope to see you again soon, Saludos!
Very Good Room and bath needed to be bigger. Need a chair..only seating is on bed. Good staff, location.
Business response:
Dear Steven, Thank you so much for your review. We are glad you liked the location and that you think our staff was good. We will take your comments into consideration; the Tryst Petite Full is our entry-level room and indeed is not as big as the other categories. Regarding the chair that is definitely something that can be arranged with reception. We will make a note of that. We appreciate your time and honesty. We hope to see you again soon. Saludos!
Good parejas de extranjeros peleando por los pasillos, y muy desordenados. playa
Business response:
Estimado Eliot, sentimos muchisimo saber que ha encontrado pasillos bullisiosos. The Tryst Hotel y el restaurante Wicked Lily se han convertido en los lugares mas populares de Condado, es por ello que a veces tenemos jovenes con mucha energía hospedados en el hotel. Nos disculpamos sinceramente por los inconvenientes causados y esperamos que esto no le impida volver a quedarse con nosotros en el futuro. Por otra parte nos alegra saber que puedo disfrutar de la playa. Esperamos volver a verlo pronto. Saludos Cordiales!
Frequently asked questions about The Tryst Beachfront Hotel
How is The Tryst Beachfront Hotel rated?
The Tryst Beachfront Hotel has a 3.9 star rating with 2,716 reviews.
When is The Tryst Beachfront Hotel open?
The Tryst Beachfront Hotel is open now. It will close at 5:00 p.m.