The Tryst Beachfront Hotel

Business response:

Estimada Nolie, gracias por tomarse el tiempo en dejarnos sus comentarios. Nos alegra ver que ha disfrutado de la ubicacion del hotel y que nos ha dejado una puntuacion de diez. Con respecto a la iluminacion de la habitacion y los tomas de electricidad, tendremos en cuenta lo que menciona, estamos siempre buscando cosas para mejorar y aumentar la satisfaccion de nuestros clientes. Esperamos tenerla de regreso, saludos cordiales! 

Business response:

Dear Linda, we appreciate your comments. We are very sorry if you were not pleased with the choice of the room. We do have different room categories and we usually recommend the entry-level rooms (like the one you chose) to people who are using the room just for the night. If you are planning to stay for more than one night and to enjoy the beach and the facilities, is recommended to get the categories with ocean view. We hope to see you again. Saludos enormes desde Thr Tryst Hotel. 

Business response:

Dear Client, thank you so much for taking the time to leave us a review. We are glad you enjoyed the view and the location. 2020 was a very challenging year and to see all the new visitors arriving in Puerto Rico gives us so much joy. We value your comment regarding our staff, we have an amazing group of people working behind The Tryst Hotel and behind Wicked Lily Restaurant. We hope to see you again soon! Saludos, 

Business response:

Estimada Yilda Roldan, muchisimas gracias por sus comentarios. Nos enorgullese saber que nuestros clientes tienen una buena experiencia. Sabemos que siempre hay puntos que mejorar y asi lo hacemos, trabajando día a día para ofrecer nada mas que lo mejor! Esperamos verla pronto, Saludos! 

Business response:

Dear Vincent, thank you so much for your review. It is great to know you enjoyed the location. Were there other points you would have liked to make a remark about? We encourage our guests to speak to the manager when there is something they are not happy with. We would like to see you again and maybe next time you can leave us a higher rating :-). Once again, thank you and thank you for trusting in us. 

Business response:

Dear Ekaterina, Thank you so much for your review. We have such an amazing team working behind The Tryst Hotel and behind Wicked Lily Restaurant, it did not happen from one day to another, it is the fruit of months and months of preparation. It makes us proud to know you had a personalized welcome. We hope to see you again soon! Hasta pronto. 

Business response:

Dear Tamara, thank you so much for your review. We can see that the cleanliness, comfort, and Value for money have not reached your satisfaction. Please feel free to contact us if you wish to address something in a more specific way. We appreciate your honesty and we are glad you enjoyed the location and the restaurant. We hope to see you again. Saludos!