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The Vertical Connection Carpet One - Columbia, MD
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Helpful ,knowledgeable, flexible, and very purchaser friendly. They are the best!
Business response:
Thank you so much for your kind words and opportunity to assist with your project!
Service & carpet great. Came in 5 weeks late, though, & I had to call to inquire where it was.
Business response:
<p>So happy to hear of your satisfaction! Thank you for the opportunity to assist with your project and for taking the time to share your experience. While we don't control timelines for special ordered materials, we do share your frustration. Please don't hesitate to contact us should you need anything! Thanks again!</p><p></p><p></p>
Excellent product and service. I plan on using this company for other work.
Business response:
Thank you so much for the kind words! We appreciate having had the opportunity to assist with your project and look forward to working with you again in the future!
Awesome locally-owned small business. Superior customer service beginning Michael and ending with Vikki. I will highly recommend to all my family and friends. We love our new floors!
Business response:
So glad to hear this! Thank you for the kind review and opportunity to help with your porject!
We had great service at vertical connection! Joan was wonderful in helping us pick the right carpet at a good price.. I really love our new carpet!! It also has a great warranty. They are a great carpet store and would recommend them, especially Joan , to anyone.
Business response:
Thank you so much for the opportunity to assist with your project and for the kind words! We're so happy to hear.
Great to work with, they carpeted our basement. We will definitely use them again when we redo our other rooms!
Business response:
Thank you so much for the kind words and opportunity to help with your project. We're grateful! We look forward to seeing you in the future.
This company is excellent!! WHY? Because they make sure the customer is happy and satisfied with the product and installation. They are very professional and personable. These characteristics helps the customer build a trusting relationship with them.
Business response:
<p>THANK YOU so much for your kind words! We appreciate the opportunity to help with your project and thrilled to hear of your satisfaction.</p><p></p>
Terrific customer service, great products, fair pricing and flawless installation - Michael showed us a number of different Luxury Vinyl Plank options and Shawn brought the samples to our home when he came to do the measurements. After we selected the LVP we wanted, Michael reviewed how the old flooring (carpet, sheet vinyl and laminate flooring) would be removed and the installation process of the new LVP. He also reviewed warranty and maintenance of the product with us. The installation crew was right on time and in less t... read more
Business response:
THANK YOU so much for the kind words! We appreciate the opportunity to help with your project and your continued support. We're truly grateful.
For almost 25 years, The Vertical Connection has been our go-to for exceptional quality, pricing and customer service for all our flooring and window coverings. They are the Best!!
Business response:
Thank you so much for your support over the years and kind words! We're so happy to hear.
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 5 star rating with 848 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is open now. It will close at 6:00 p.m.
Need help? Contact us.
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