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The Vertical Connection Carpet One - Columbia, MD
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedA huge thank you to Timothy Hughes from Vertical Connection for the donation of carpet squares for my classroom at Deep Run ES. My students and I appreciate your support!
Business response:
We are grateful for your recognition and pleased to learn about the beneficial influence our contribution has had in your classroom. It is fulfilling to be able to assist our local community, particularly in the realm of education. We appreciate you sharing your experience with us.
Top notch company from the initial quote to completion. We used The Vertical Connection to upgrade flooring all throughout our home (both LVP and carpet) ahead of placing our house on the market. My only regret is we didn’t reach out sooner! Our project consultant, Nick, helped us sift through the many available flooring options to find the look we were going for at a price point we were happy with. Vicki from the office always kept us informed of timing updates for scheduling and answered our questions. They installed both ... read more
Business response:
We appreciate you sharing your positive experience, Lori. It's encouraging to hear that our flooring options and project consultation were beneficial to you and that our team kept you well-informed throughout. We're pleased to hear that the installation was efficient and met your expectations. We look forward to being of assistance for your future flooring needs!
Excellent work and work ethic. Had kitchen floor replaced and workmanship was excellent and performed by a hardworking, diligent crew. The office staff/consultants get 5 Stars as well. Always personable, well informed and eager to help. Highly recommend the Vertical Connection from start (consultation) to finish.
Business response:
Gayle, we appreciate your feedback and are pleased that you were satisfied with our workmanship and work ethic. We are grateful that our office staff and consultants were able to assist you in a helpful manner. Your recommendation means a lot to us, and we are grateful for the opportunity to be of service for your kitchen floor replacement.
They are excellent! I needed carpet for a playpen for my foster dog with very special needs. Several people highly recommended them to me. They so graciously donated two new and lovely carpets to me.
Business response:
We are grateful for your kind words, Michelle. It is reassuring to hear that our carpet donation made a difference in meeting the needs of your foster dog. Your recommendation is valued, and we remain committed to serving our community in impactful ways.
Vertical Connection's customer service was prompt and responsive. Their technicians were professional and courteous, and they flawlessly executed a small flooring repair job in one of our bathrooms.
Business response:
We appreciate your recommendation, Ramesh! Our team is dedicated to delivering timely and professional service, so it's always fulfilling to receive positive feedback. Thank you for choosing our services, and we hope to have the opportunity to serve you again in the future.
After seeing a friend’s beautiful new hardwood flooring and hearing how great the installers were, I contacted Vertical Connections for an estimate on pulling up the wall to wall carpeting in my family room and installing the same hardwood flooring I have in the rest of the house. Nick was on time for the appointment and did a VERY thorough job of measuring, matching cabinetry and the proper quarter round and understanding my requirements and time-frames. He gave me an on-the-spot quote which was quite reasonable. The ext... read more
Business response:
Thank you for sharing your positive experience with our team! We're delighted to hear that Nick and Oscar were able to seamlessly meet your needs and expectations, from the initial estimate to the final installation. Your satisfaction is at the core of our values, and we truly appreciate your recognition of our team's unity, diligence, and expertise. We hope to assist you with any future projects that you may have!
Great experience in replacing stair case carpeting and a large area rug in the living room. The showroom has all you can imagine in styles, colors, and more. We brought several samples home and our designer cam over and we talked through the options. Couple of weeks later, the materials were installed professionally and cleaned behind them selves. High recommended with reasonable market prices
Business response:
We appreciate your positive feedback and are glad to hear that you had a great experience with our carpeting and area rug replacement services. It's wonderful to know that our showroom met your expectations and that our professional installation and clean-up were to your satisfaction. Thank you for your recommendation and for acknowledging our competitive pricing. We look forward to serving you again in the future, Richard.
I have a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my account when she is busy trading with her expert team and I don't have issues with pending withdrawals. I must admit that she's a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. She's 100% accurate and up-to-date. Kindly contact Her VIA; Email aliciamalone770@gmail.com WhatsApp+1 (332... read more
Tim and his team are great at Vertical Connection. They are quick to respond and have an amazing selection of quality carpets, flooring and blinds.
Business response:
Carolyn, thanks for the amazing review! We're glad to hear that our team was able to be helpful and knowledgeable. We appreciate your great feedback and hope to see you again soon!
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 5 star rating with 848 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is closed now. It will open tomorrow at 12:00 p.m.
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