The Village of the Heights

anonymous 

on AplaceForMom

2 years ago

I had a great tour experience with The Village of The Heights. My loved one is in assisted living at another facility, but if they need memory care, we would definitely consider this facility again! 

anonymous 

on AplaceForMom

3 years ago

Some improvements The Village can make is the level of care that is described and what is promised and carried out is different. For example if our loved one was to get sick and need to get a test done they said it could be arranged with the community and get the test back in the same day. However when we actually experience that situation first hand it did not happen, and in fact the test was never performed. Management was a little lackadaisical. 

DW 

on AplaceForMom

3 years ago

Really the only problem has been proper administering of medications, due to the fact that they're short-staffed. Since I've talked with the manager, there haven't been any other mistakes. The foods is good, and my loved one has made friends with the cook. She saves back cookies for him that work with his diet, and she and the other staff generally spoil him. The people there are wonderful, especially the caregivers. They treat their charges like their own family. The receptionist is beyond the best. My loved one really like... read more

Stacey Smith 

on AplaceForMom

4 years ago

The Village community is expensive, however the communication during this time has been great. First impression was excellent, they were so helpful with the entire process. We chose The Village because of it's high end level of care. Everyone is super helpful, it is a beautiful facility with a beautiful view of downtown Houston. The administrative staff was just unbelievably helpful. 

Ruth 

on AplaceForMom

5 years ago

A few bumps at beginning for dad, but he's adjusting well into new surroundings.... 

Anonymous 

on AplaceForMom

6 years ago

I really liked The Village of the Heights. It's a new property but with two years under their belt they are keeping it pristine and kept up. The residents looked happy and well looked after. It's tucked into a neighborhood which is good for evening strolls. If further down the road the resident needs memory care they offer that on site as well. I liked all the activities and different rooms for them to attend functions along with a full hair and nail salon and consigner. They also offer weekly faith based services which was ... read more

Anonymous 

on AplaceForMom

7 years ago

I had recently taken a tour of this community and I have no complaints of how things had went. The property was clean and they had a lot of nice features throughout the building. The dinning room was spacious and they seemed to have a great menu selection for all of the residents. It was just not the right location for my dad in the end decision. 

Anonymous 

on AplaceForMom

7 years ago

This seemed like an amazing community when I visited. The people I met here were friendly. They seem to offer some nice activities. The community we chose was closer to family and friends. 

Anonymous 

on AplaceForMom

7 years ago

This looked like a nice clean community when I visited. The people I met were nice and they seemed to offer some daily activities. I did not receive any follow up once I left the community.