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The Village of the Heights

4.0

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1407 Studewood St, Houston, Texas, 77008, United States

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4.0103 reviews
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Jason W 
11 months ago

I don’t often take the time to write about the good things but in this case I wanted to share our great experience. My dad was very lonely after mom passed and was isolated at home. He was resistant to move but after being here less than a month he is enjoying having people to talk to. He loves the food. When I wanted to pick him up to bring him to lunch he wax worried about making it back in time not to miss the activities. He’s smiling and happy again. I am so pleased. 

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Joanne P 
11 months ago

I am incredibly grateful for finding The Village of the Heights! I wanted my mom to have friends, a good happy life and be able to bring her dog. The deal breaker was not having her baby with her. Right away the Executive Director was willing to give it a go. My mom was going to be in memory care and they had not had a resident pet before. I cannot say enough wonderful things about the staff, activities, and good. We are truly blessed and ready to move in my aunt. So thankful!!! 

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Jane J 
11 months ago

My mom was living at another senior living community. She was not happy and staying in her apartment. I saw a dramatic difference in less than two weeks of moving in. Everyone knows her name. The other residents welcomed her and invited her to participate. She went on an outing today and had a wonderful time. She now tells me she has a busy schedule with her friends and is exited and happy. She also loved the food. Great job!!! 

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Jennifer J 
11 months ago

Wow what a difference a community makes. My mom was at a different assisted living and visiting in her apartment. I was afraid of what I would fine when I walked into her apartment at her old community. In less than a week at The Village of the Heights she was going to meals in the dining room, doing activities and going to happy hour. For the first time I can go away on a trip and be confident mom is being taken care of. 

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Sean J 
11 months ago

I was looking for a community for my mom but was extremely nervous and worried. My mom needed Memory Care and all this was new to me. The amount of information I received from the Executive Director was amazing. Everyone reassure me but I had no idea how much of an impact and difference this would make in my mom’s life. It literally took her less than a day to acclimate. I could not believe she was living life again. She had friends was busy all day with amazing programming and she was going on outings. My mom had retreated ... read more

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Nancy H 
a year ago

From the second I walked in it felt like home and I could tell my mom would be truly happy. The receptionist greeted me by name with a smile and offered me refreshments. The Executive Director greeted me and sat down to get to know my mom as a person not what she needed help with. I was so impressed as the chef came in and served coffee and homemade lemon bundt cakes which were delicious by the way. Food is really important to mom, and they have a wonderful selection daily. I was please to know they have two nurses at the co... read more

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Amy 
2 years ago

I toured this facility and it was ok. Compared to others, they did seem to have fewer staff per resident. 

Business response:

Amy, thank you for your feedback! 

anonymous's profile image
anonymous 
2 years ago

I had a great tour experience with The Village of The Heights. My loved one is in assisted living at another facility, but if they need memory care, we would definitely consider this facility again! 

Business response:

Thank you for the kind words! 

anonymous's profile image
anonymous 
4 years ago

Some improvements The Village can make is the level of care that is described and what is promised and carried out is different. For example if our loved one was to get sick and need to get a test done they said it could be arranged with the community and get the test back in the same day. However when we actually experience that situation first hand it did not happen, and in fact the test was never performed. Management was a little lackadaisical. 

Business response:

Hello. We are sad to hear your experience was less than exceptional. We take great pride in communicating our processes thoroughly. We understand you feel unsatisfied and we want to do everything we can to make it right. Please reach out to us directly and we will be happy to discuss further. Looking forward to talking with you soon. 

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How is The Village of the Heights rated?

The Village of the Heights has a 4 star rating with 103 reviews. 

When is The Village of the Heights open?

The Village of the Heights is open now. It is open 24/7.