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The Village of the Heights
- Assisted Living Facilities
- Houston, Texas
About this business
Location details
1407 Studewood St, Houston, Texas, 77008, United States
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This looked like a nice clean community when I visited. The people I met were nice and they seemed to offer some daily activities. I did not receive any follow up once I left the community.
Business response:
Thank you very much for taking the time to review your visit at The Village of The Heights. I apologize that you did not receive contact after your tour with us. It would be my pleasure to have you join us for lunch and to hear more about your experience. Please contact us at the community and ask to speak with me. I look forward to talking with you soon!
Very good visit and will pursue a placement if the right room becomes available
I am very happy with the care that my mom is getting here. We like the care from the aids that are helpful with my mom's care. I do feel that the staff could use some small improvements. My mom is very pleased with the variety. She likes the activities bingo, singing. I feel good knowing that she involved with others. I would recommend this community for the good care and value that is received here.
Business response:
Thank you very much for the feedback! I would welcome any suggestions regarding improvements you think could be made. Feel free to stop by my office anytime or pick up my business card at the front desk and give me a call.
Our tour of The Village of the Heights went very well, it's definitely our top choice for when my mother is ready. She loves the neighborhood it is in, and she has friends who currently live in this community and really like it.
Business response:
Thanks so much for taking the time to review us! Most of our residents will tell you that they wish they wouldn't have waited so long to move in.
I recently moved my mother in, in the midst of a very stressful life-changing event. From the moment she moved in I have been so pleased with the level of care they provide. They truly embrace not only the residents but their families. The level of professionalism they exude alongside their loving, compassionate personalities has certainly exceeded my expectations. When you talk with the residents there, they all are very happy. That to me is a true indicator if a place is good or not. The smiles on everyone's faces and fee... read more
Business response:
Thanks, Ali! We appreciate the time you took to complete a review and for trusting us to care for your mother!
Mom enjoys participating in the exercise class and occasionally goes to bible study. The staff are excellent. The only issue I have with this community is that the food does not taste good it is served late, there is not a good variety and you cannot cut or eat the meat.
Business response:
Thanks so much for the invaluable feedback! If you haven't already, please come by and chat with our Executive Chef about your dining experience. We would love to hear your thoughts and see how we can improve our dining services.
The staff and I have a general respect for each other. I like that my friend is getting out and going places. They have a monthly calendar of daily events. They keep the community clean.
Business response:
Thanks so much for your feedback. We value the input of residents, their families, and guests and use that feedback to improve the care and service that we offer.
Nice rooms especially the corner unit but seems like there is not anything else for her husband to do. Therapy room just chairs
Will be beautiful facility once completed. Really liked the common living areas on each floor. Décor was lovely.
Frequently asked questions about The Village of the Heights
How is The Village of the Heights rated?
The Village of the Heights has a 4 star rating with 108 reviews.
When is The Village of the Heights open?
The Village of the Heights is open now. It is open 24/7.