This profile has been claimed by the business owner or representative.
The Village of the Heights
- Assisted Living Facilities
- Houston, Texas
About this business
Your curated lifestyle awaits. Life gets richer and better as you age, and we believe that feeling should never end. For the bold and daring life chasers who are ready for a new type of freedom, there is something greater that awaits - aspirational living at Village of the Heights. From concierge service and signature wellness to well-appointed amenities, it's the soul-nourishing lifestyle members experience that is beyond comparison.
Location details
1407 Studewood St, Houston, Texas, 77008, United States
Get directions
I recently moved my mother in, in the midst of a very stressful life-changing event. From the moment she moved in I have been so pleased with the level of care they provide. They truly embrace not only the residents but their families. The level of professionalism they exude alongside their loving, compassionate personalities has certainly exceeded my expectations. When you talk with the residents there, they all are very happy. That to me is a true indicator if a place is good or not. The smiles on everyone's faces and fee... read more
Mom enjoys participating in the exercise class and occasionally goes to bible study. The staff are excellent. The only issue I have with this community is that the food does not taste good it is served late, there is not a good variety and you cannot cut or eat the meat.
The staff and I have a general respect for each other. I like that my friend is getting out and going places. They have a monthly calendar of daily events. They keep the community clean.
Nice rooms especially the corner unit but seems like there is not anything else for her husband to do. Therapy room just chairs
Will be beautiful facility once completed. Really liked the common living areas on each floor. Décor was lovely.
We moved out after 3 months. They say they are dog friendly but many of the staff are deathly afraid of dogs and won't enter a resident's room if there is a dog in there. This includes housekeeping and some med techs. There is no leadership from the top. They are short staffed many times. A small percentage of the staff are great. The rest are terrible and disappear on their shifts or just sit in the break room playing with their phones. They need more space to do activities, more outdoor activities and more effort to make s... read more
Complete and utter disappointment. We're leaving after 3 months. We would have left earlier if circumstances would have allowed. Some of the staff are very nice but staffing is short and most seem to be undertrained. We were told that pets are welcome but then learned that many of the staff are afraid of dogs and won't enter the room. This includes med techs and the housekeeper. This makes ensuring my parents get the meds they need almost impossible. The room was cleaned two times in three months and normally no one comes in... read more
It is an absolute waste of money.[name removed] with A Place for Mom, was very nice and tried to help. We picked this community, because [name removed] aggressively convinced me that this was the best place for my loved one. She also spoke very poorly about the other two places I was seriously considering- one of them within her same company- [removed]. She also assured me that she would help me with any questions or problems that might arise but she never answered me again after we had signed on the dotted line. She is appa... read more
A tale of two homes...This is a beautiful facility with good options for food, activities, and social interaction. Beyond the facade is a world of poor management and broken promises of care. I’m mortified that I ever rested well while my Dad was in The Villages at The Heights. Despite paying for upgraded care levels, we moved my Dad to a new home recently with two weeks of dirty laundry, a full urinal that had not been emptied, dirty clothes, diaper rash, a soiled diaper, etc.. He had not been bathed in a week. Many hourly ... read more
Frequently asked questions about The Village of the Heights
How is The Village of the Heights rated?
The Village of the Heights has a 4 star rating with 101 reviews.
When is The Village of the Heights open?
The Village of the Heights is open now. It is open 24/7.