The Village of the Heights

Sean J 

on AplaceForMom

a year ago

I was looking for a community for my mom but was extremely nervous and worried. My mom needed Memory Care and all this was new to me. The amount of information I received from the Executive Director was amazing. Everyone reassure me but I had no idea how much of an impact and difference this would make in my mom’s life. It literally took her less than a day to acclimate. I could not believe she was living life again. She had friends was busy all day with amazing programming and she was going on outings. My mom had retreated ... read more

Nancy H 

on AplaceForMom

2 years ago

From the second I walked in it felt like home and I could tell my mom would be truly happy. The receptionist greeted me by name with a smile and offered me refreshments. The Executive Director greeted me and sat down to get to know my mom as a person not what she needed help with. I was so impressed as the chef came in and served coffee and homemade lemon bundt cakes which were delicious by the way. Food is really important to mom, and they have a wonderful selection daily. I was please to know they have two nurses at the co... read more

Amy 

on AplaceForMom

3 years ago

I toured this facility and it was ok. Compared to others, they did seem to have fewer staff per resident. 

anonymous 

on AplaceForMom

3 years ago

I had a great tour experience with The Village of The Heights. My loved one is in assisted living at another facility, but if they need memory care, we would definitely consider this facility again! 

anonymous 

on AplaceForMom

4 years ago

Some improvements The Village can make is the level of care that is described and what is promised and carried out is different. For example if our loved one was to get sick and need to get a test done they said it could be arranged with the community and get the test back in the same day. However when we actually experience that situation first hand it did not happen, and in fact the test was never performed. Management was a little lackadaisical. 

DW 

on AplaceForMom

5 years ago

Really the only problem has been proper administering of medications, due to the fact that they're short-staffed. Since I've talked with the manager, there haven't been any other mistakes. The foods is good, and my loved one has made friends with the cook. She saves back cookies for him that work with his diet, and she and the other staff generally spoil him. The people there are wonderful, especially the caregivers. They treat their charges like their own family. The receptionist is beyond the best. My loved one really like... read more

Stacey Smith 

on AplaceForMom

5 years ago

The Village community is expensive, however the communication during this time has been great. First impression was excellent, they were so helpful with the entire process. We chose The Village because of it's high end level of care. Everyone is super helpful, it is a beautiful facility with a beautiful view of downtown Houston. The administrative staff was just unbelievably helpful. 

Ruth 

on AplaceForMom

7 years ago

A few bumps at beginning for dad, but he's adjusting well into new surroundings.... 

Anonymous 

on AplaceForMom

8 years ago

I really liked The Village of the Heights. It's a new property but with two years under their belt they are keeping it pristine and kept up. The residents looked happy and well looked after. It's tucked into a neighborhood which is good for evening strolls. If further down the road the resident needs memory care they offer that on site as well. I liked all the activities and different rooms for them to attend functions along with a full hair and nail salon and consigner. They also offer weekly faith based services which was ... read more