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The Village of the Heights

4.0

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1407 Studewood St, Houston, Texas, 77008, United States

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4.0103 reviews
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DW 
4 years ago

Really the only problem has been proper administering of medications, due to the fact that they're short-staffed. Since I've talked with the manager, there haven't been any other mistakes. The foods is good, and my loved one has made friends with the cook. She saves back cookies for him that work with his diet, and she and the other staff generally spoil him. The people there are wonderful, especially the caregivers. They treat their charges like their own family. The receptionist is beyond the best. My loved one really like... read more

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Stacey Smith 
5 years ago

The Village community is expensive, however the communication during this time has been great. First impression was excellent, they were so helpful with the entire process. We chose The Village because of it's high end level of care. Everyone is super helpful, it is a beautiful facility with a beautiful view of downtown Houston. The administrative staff was just unbelievably helpful. 

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Ruth 
6 years ago

A few bumps at beginning for dad, but he's adjusting well into new surroundings.... 

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Anonymous 
7 years ago

I really liked The Village of the Heights. It's a new property but with two years under their belt they are keeping it pristine and kept up. The residents looked happy and well looked after. It's tucked into a neighborhood which is good for evening strolls. If further down the road the resident needs memory care they offer that on site as well. I liked all the activities and different rooms for them to attend functions along with a full hair and nail salon and consigner. They also offer weekly faith based services which was ... read more

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Anonymous 
8 years ago

I had recently taken a tour of this community and I have no complaints of how things had went. The property was clean and they had a lot of nice features throughout the building. The dinning room was spacious and they seemed to have a great menu selection for all of the residents. It was just not the right location for my dad in the end decision. 

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Anonymous 
8 years ago

This seemed like an amazing community when I visited. The people I met here were friendly. They seem to offer some nice activities. The community we chose was closer to family and friends. 

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Anonymous 
8 years ago

This looked like a nice clean community when I visited. The people I met were nice and they seemed to offer some daily activities. I did not receive any follow up once I left the community. 

Business response:

Thank you very much for taking the time to review your visit at The Village of The Heights. I apologize that you did not receive contact after your tour with us. It would be my pleasure to have you join us for lunch and to hear more about your experience. Please contact us at the community and ask to speak with me. I look forward to talking with you soon! 

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Anonymous 
8 years ago

Very good visit and will pursue a placement if the right room becomes available 

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Anonymous 
8 years ago

I am very happy with the care that my mom is getting here. We like the care from the aids that are helpful with my mom's care. I do feel that the staff could use some small improvements. My mom is very pleased with the variety. She likes the activities bingo, singing. I feel good knowing that she involved with others. I would recommend this community for the good care and value that is received here. 

Business response:

Thank you very much for the feedback! I would welcome any suggestions regarding improvements you think could be made. Feel free to stop by my office anytime or pick up my business card at the front desk and give me a call. 

Frequently asked questions about The Village of the Heights

How is The Village of the Heights rated?

The Village of the Heights has a 4 star rating with 103 reviews. 

When is The Village of the Heights open?

The Village of the Heights is open now. It is open 24/7.