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The Villas & Estates at Eden of Whitehall
- Apartments
- Columbus, OH
About this business
Location details
4470 E Broad Sreet, Columbus, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't care about there renters My mom and my son have asthma and it's 90 degrees out they won't come out and fix our air. Every year it goes out on us. They keep charging us for mowing I mow my own grass. Very rude all the time.
Business response:
Thank you for your comments.. We make every effort to repair a/c units as soon as practicable in the order that they are received. Our staff will generally let an individual know that a health-related need for a/c can move the request to an “emergency service request status.” Please contact us so that we can review these issues. Thank you.
Worst place This is the worst place to live they have all these restrictions and rules and fines and late fees but they don’t fix things in a timely manner but have time to walk around with threatening letters about the grass being to tall or garbage cans not being in the driveway but need to in the backyard. You can’t have pools basketball rims swings sets for your kids you can’t have beware of dog signs you can’t do anything it’s like a concentration camp.. but you have to wait months on months to fix problems actually bee... read more
Business response:
Our goal is to provide our residents with homes that they can enjoy and to respond to service needs as quickly as possible. Please contact us through the Contact Us feature on our website, live5812.com, so that we can review and resolve your concerns. Eden of Whitehall is a unique community with large yards and open space. Our job is to maintain our community for everyone. Toward that end, we have provided guidance in our community policies for the maintenance and appearance of our community. Your feedback is important to us... read more
liveable this complex is literally just liveable. it's outdated, there are several maintenance issues, rodent issues, they left a notice saying the children who live here can't have inflatable pools, trampolines, or small play sets in their back yards. they try to charge for every little thing, they don't work with you even considering the coronavirus. I have racked up so many maintenence calls and have never heard from them, the windows are painted shut, the dish washer has water in it that won't drain. please consider else... read more
Business response:
Thank you for your comments. Please contact management through the Contact Us feature on our website, live5812.com, so that we may review your service needs and schedule repairs. We would like to work with you to improve your resident experience.
You get what you pay for These townhomes are decent in size however they are far from “renovated” we have several area where paint is peeling. Several baseboards are cracked and badly damaged. Tub and sinks drain slowly (even after being looked at) walls are thin so you hear literally everything. Office workers are either useless or rude when you call in to ask a question or report an issue. They even threatened to charge us for having a plant display on the porch as it was not “patio furniture”. Honestly wished we could aff... read more
Business response:
We are extremely sorry to disappoint a valued resident. Please reach out to us at at so that we can review and address your needs. We look forward to hearing from you. Thank you for your comments.
Eh, not the best place, not the worst These townhomes are very spacious, however maintenance sucks. They never resolve the problem, just give temporary fixes. Some of the staff is rude and never want to do the right thing. The way they handle the water bill sucks. They want to charge you for everything but won’t even make sure that everything in your apartment works. You can literally hear EVERYTHING that’s going on in your neighbors apartment. Poorly insulated. Poorly managed.
Business response:
Please contact us so that we can review your service needs. If you would like to share specific details of your experience, please contact us through the "Contact Us" feature on our website, live5812.com. Your feedback is important as it will help us to improve upon the services that we provide to our valued residents. Thank you.
Don’t do it! I’ve been living in these apartments 2.5 years. Only one year on a lease and I’ve been month to month since. The neighborhood has skunks, groundhogs, cats, raccoons like CRAZY. Maintenance is slow asf! I try not to deal with the rental office at all because it’s always somebody new. The neighborhood was quite now the police are across from me every other day. I’m giving them my 30 day notice today! Good Luck ?? for the price it’s good but that’s it!
Business response:
We have many residents who enjoy their homes in our community. Your feedback is appreciated as it will help us improve upon the services that we provide to our valued residents. Please contact us with any service needs so that we can address them in a timely manner.
Not Worth The Hassle Of Saving Some Money Coming from a current resident, I can understand the enticing lower rent prices for 2-3 bed rooms might make you not want to second guess but I’m telling you to think twice before you decide to sign an agreement living here. Everything was fine at first new issues. We understood you gotta buy your own trash can, no problem. We get things are a little dated, we don’t intend to stay here forever. However, the issues that occurred after only a month of staying here have been enough for ... read more
Business response:
Thank you for your comments on our community. We apologize for the inconvenience with the drain at your home. We are following up with you to resolve the issue and want to assure you that our technicians use our cleaning supplies. We will keep in touch with you to ensure that you are satisfied with the results. Please accept our apologies for the inconvenience. We appreciate your feedback.
Not worth it I’ve been living here for two years and they’re raising my rent. I disagree with this because the house is un-leveled, maintenance doesn’t come when you have an emergency, there’s a raccoon, skunk, and cat problem. Don’t bother trying to pay rent online. Such a hassle. Also, there isn’t a playground anymore.
Business response:
Thank you for your comments on Eden of Whitehall. It is a difficult decision to raise rents because of the impact on our residents, which is why they are done infrequently. We would like the opportunity to improve your resident experience and ask that you contact our community director so that we may review your service needs. Your feedback and your enjoyment of you home are important to us.
Worst apartment ever First off I’ll say when i first moved in last year i had no problems everything once great i loved my apartment... like any apartment i had minor problems sink backed up they came right out to fix it! Not until March of 2018 everything start crashing... my heat went out and i had to call emergency maintenance! my sink backed up twice since the first time and i was told that if it happens again I’ll be charged for it even tho it wasn’t my fault since everything is connected to your neighbor... there are s... read more
Business response:
Thank you for your comments. Please contact our community office so that we can check to be sure that service has been scheduled for all of your repair needs. We apologize for the delay in addressing your A/C repair and want you to know that we will respond as quickly as possible. Your feedback is important to us.
Frequently asked questions about The Villas & Estates at Eden of Whitehall
How is The Villas & Estates at Eden of Whitehall rated?
The Villas & Estates at Eden of Whitehall has a 4.2 star rating with 1,699 reviews.
When is The Villas & Estates at Eden of Whitehall open?
The Villas & Estates at Eden of Whitehall is open now. It will close at 5:00 p.m.