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The Villas & Estates at Eden of Whitehall
- Apartments
- Columbus, OH
About this business
Location details
4470 E Broad Sreet, Columbus, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You get what you pay for These townhomes are decent in size however they are far from “renovated” we have several area where paint is peeling. Several baseboards are cracked and badly damaged. Tub and sinks drain slowly (even after being looked at) walls are thin so you hear literally everything. Office workers are either useless or rude when you call in to ask a question or report an issue. They even threatened to charge us for having a plant display on the porch as it was not “patio furniture”. Honestly wished we could aff... read more
Business response:
We are extremely sorry to disappoint a valued resident. Please reach out to us at at so that we can review and address your needs. We look forward to hearing from you. Thank you for your comments.
Eh, not the best place, not the worst These townhomes are very spacious, however maintenance sucks. They never resolve the problem, just give temporary fixes. Some of the staff is rude and never want to do the right thing. The way they handle the water bill sucks. They want to charge you for everything but won’t even make sure that everything in your apartment works. You can literally hear EVERYTHING that’s going on in your neighbors apartment. Poorly insulated. Poorly managed.
Business response:
Please contact us so that we can review your service needs. If you would like to share specific details of your experience, please contact us through the "Contact Us" feature on our website, live5812.com. Your feedback is important as it will help us to improve upon the services that we provide to our valued residents. Thank you.
Don’t do it! I’ve been living in these apartments 2.5 years. Only one year on a lease and I’ve been month to month since. The neighborhood has skunks, groundhogs, cats, raccoons like CRAZY. Maintenance is slow asf! I try not to deal with the rental office at all because it’s always somebody new. The neighborhood was quite now the police are across from me every other day. I’m giving them my 30 day notice today! Good Luck ?? for the price it’s good but that’s it!
Business response:
We have many residents who enjoy their homes in our community. Your feedback is appreciated as it will help us improve upon the services that we provide to our valued residents. Please contact us with any service needs so that we can address them in a timely manner.
Not Worth The Hassle Of Saving Some Money Coming from a current resident, I can understand the enticing lower rent prices for 2-3 bed rooms might make you not want to second guess but I’m telling you to think twice before you decide to sign an agreement living here. Everything was fine at first new issues. We understood you gotta buy your own trash can, no problem. We get things are a little dated, we don’t intend to stay here forever. However, the issues that occurred after only a month of staying here have been enough for ... read more
Business response:
Thank you for your comments on our community. We apologize for the inconvenience with the drain at your home. We are following up with you to resolve the issue and want to assure you that our technicians use our cleaning supplies. We will keep in touch with you to ensure that you are satisfied with the results. Please accept our apologies for the inconvenience. We appreciate your feedback.
Not worth it I’ve been living here for two years and they’re raising my rent. I disagree with this because the house is un-leveled, maintenance doesn’t come when you have an emergency, there’s a raccoon, skunk, and cat problem. Don’t bother trying to pay rent online. Such a hassle. Also, there isn’t a playground anymore.
Business response:
Thank you for your comments on Eden of Whitehall. It is a difficult decision to raise rents because of the impact on our residents, which is why they are done infrequently. We would like the opportunity to improve your resident experience and ask that you contact our community director so that we may review your service needs. Your feedback and your enjoyment of you home are important to us.
Worst apartment ever First off I’ll say when i first moved in last year i had no problems everything once great i loved my apartment... like any apartment i had minor problems sink backed up they came right out to fix it! Not until March of 2018 everything start crashing... my heat went out and i had to call emergency maintenance! my sink backed up twice since the first time and i was told that if it happens again I’ll be charged for it even tho it wasn’t my fault since everything is connected to your neighbor... there are s... read more
Business response:
Thank you for your comments. Please contact our community office so that we can check to be sure that service has been scheduled for all of your repair needs. We apologize for the delay in addressing your A/C repair and want you to know that we will respond as quickly as possible. Your feedback is important to us.
whack My air has been out for five days, I call the office to see what's the hold up on my air being fixed, I was told people have been waiting 45 to 55 days to get their air fixed, they don't refund if an outside source fix the air unit that they are taking oh so forever to get to, and mind you I pay my rent on time and sometimes early EVVEERYYY MON TH!!!!
Business response:
Your A/C has been repaired. We apologize for the delay in responding to your service request. Please contact us if there is anything that we can do to improve your resident experience. Thank you for your comments.
Worse maintenance ever! Two weeks ago my a/c went out this Thursday will be three weeks no a,c?Last Tuesday they say they stopped by but wouldn't move a few items that were supposedly in there way?Its now been almost three weeks no a/c and the person I spoke to was supposed to return my call,nothing.All they people in the office do is lie this company is understaffed in maintenance which I was told by maintenance them selves.No money off rent no window a/c nothing but lies.Don't move here!
Business response:
We apologize for the delay in responding to your service request which is now complete. Thank you for commenting on your experience at The Villas.
Horrible Nothing has changed this place is a waste of hard earn money the staff lies and maintenance is horrible they half fix things and that’s after you have called numerous times. The only think they spend time doing is writing notices for stupid things like flower pots sitting empty they seem to have time for that but call and ask for maintenance to fix a clog and it takes three or more days bc according to them the kitchen sink is not a priority. I would never recommend this place
Business response:
We would like to handle service requests on the same day that they are entered but with daily volume fluctuations and staffing considerations, there are delays. We apologize that you had to wait for your issue to be addressed. If there are other issues pending at this time, please let us know so that we can be sure they are being scheduled. Thank you for your comments.
Frequently asked questions about The Villas & Estates at Eden of Whitehall
How is The Villas & Estates at Eden of Whitehall rated?
The Villas & Estates at Eden of Whitehall has a 4.2 star rating with 1,704 reviews.
When is The Villas & Estates at Eden of Whitehall open?
The Villas & Estates at Eden of Whitehall is open now. It will close at 5:00 p.m.