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The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Fair
Great location with clean facilities and friendly staff. Beds and pillows were not comfortable. Staff was friendly, room was clean. The bathroom appeared to be more recently updated with a very nice shower. The breakfast was standard and met exceptions.
Business response:
Hello Erika, Thank you for sharing your feedback. We're glad to hear that you found our staff friendly and appreciated the cleanliness of your room, along with the updates in the bathroom. We continually strive to improve our offerings and your insights regarding the bedding and breakfast are valuable for our ongoing enhancements. We hope you will consider staying with us again in the future.
A éviter Accueil poli mais sec et froid. Pour 2 nuits. La chambre en dessous des escaliers, apparence froide, aucune déco un peu chaleureuse. Luminaires blafards. Matelas très petit et inconfortable, De plus , une planche dépassait méchamment du sommier et je m'y suis bien cognée. La sdb petite, on se cogne au WC en y entrant. L'évacuation de la douche presque bouchée et odeur qui remonte. Très faible pression d'eau pour prendre sa douche. Bref nous étions vraiment contents de partir. Emplacement et calme. Parking gratuit. P... read more
Business response:
Hello Dominique, Nous vous remercions d'avoir pris le temps de partager vos impressions sur votre séjour. Il est regrettable d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes, surtout concernant le confort de votre chambre. Nous prenons note de vos commentaires sur la décoration et les équipements, qui sont essentiels à notre amélioration. Nous sommes cependant ravis que vous ayez apprécié l'emplacement, le calme et le petit déjeuner. Votre retour est précieux pour nous et sera partagé avec l'équipe c... read more
Disappointing Drzwi nieuszczelnione, wszystko słychać kiedy śpisz, słychać wszystko z sąsiednich pokojów, bardzo niemiła obsługa w recepcji. Śniadanie to gofry z jogurtem i tosty z dżemem. Dramat sam cukier a i jeszcze syrop klonowy. Śniadanie dostępne od 7.30 i ani minuty wcześniej. Pani recepcjonistka bardzo pretensjonalna i bez wyrozumiałości. Hotel typowo robotniczy. Nic
Disappointing Petit déjeuner vraiment minimal .. ni oeufs, ni fromage, café de mauvaise qualité, lieu du petit déjeuner très inconfortable
Business response:
Hello Rachid, Merci pour votre retour concernant le petit déjeuner. Nous prenons en compte vos remarques sur la variété et la qualité des produits proposés, ainsi que sur le confort de l'espace. Vos commentaires sont précieux pour nous aider à améliorer nos services et à offrir une meilleure expérience à nos futurs clients. Nous espérons que vous avez tout de même passé un agréable séjour dans l'ensemble et que vous envisagez de revenir.
We will not be staying here due to not getting enough sleep from the noisy room. The rooms are not very well insulated and you can hear even the slightest conversation in the adjoining rooms. This makes it very noisy, especially in the early morning when people are talking. Good location
Business response:
Hello Jim, Thank you for sharing your feedback about the noise levels you experienced during your stay. We appreciate your insights regarding the room insulation and will take this into consideration for future improvements. We're glad to hear you enjoyed the hotel's location. Your experience matters to us, and we hope your future travels are more restful and enjoyable.
Bad
Fair
Shortfalls are impossible to sum up in one sentence. Lots of things I didn't like, I would not be able to squeeze in allowed 2 or 3 sentences. Arrived late for check in, still I had to wait because the door locklocked needed to be fixed. For two slim people the bed was even too small, uncomfortable, made up with very cheap materials and was very very squeaky with minimal movement. Bathroom was very small, almost hitting the commode upon closing the door. Standing shower tiles were broken, quick fixed with ugly unmatched dark... read more
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 3.6 star rating with 1,478 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is open now. It will close tomorrow at 12:00 a.m.