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The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Nice area, staff is very nice but the rooms are very out dated . The rooms are very out dated The staff was very nice.
Business response:
Hello Monica, We appreciate your feedback on our accommodating staff. We value your input on our room decor and will share this with our team for future improvements. Thank you for staying with us.
Great other than the Rude manager The lady manager was VERY rude and there were ants in the bathroom Great location
Business response:
Dear Guest, We apologize for the manager's behavior, we will address this issue promptly. Thank you for bringing the ant problem to our attention, we will take immediate action to resolve it. We appreciate your feedback and hope you enjoyed the location.
Disappointing Room 204: Entry door needs hinge lubrication (WD40). The toilet rocks back and forth: needs wedges and caulk/sealant. Check in and check out.
Business response:
Hello Kris, Thank you for bringing these issues to our attention. We apologize for any inconvenience caused. Our maintenance team will promptly address the door hinge and toilet concerns to ensure a comfortable stay in the future. We appreciate your feedback.
I was double charged then I had no refrigerator then when I complained to corporate and to you guys and I’m still waitin The pictures online do not match up to what it really looks like
Business response:
Hello Nicole ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Really peaceful property in a beautiful area but room for major improvement. I didn’t like that the office closes at 9 pm. This is the first time I’ve ever heard of anything like that. The room keys de-magnetize very easily. The parking is horrible, it gets taken up quickly and when you do get a spot they’re very small parking spots. The rooms are a little dated. The walls are paper thin so you can hear everything going on in the hotel. The price is a little too much for what you get, they could definitely be more generous o... read more
Business response:
Hello Marco, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
期待してましたが。。。 小さい子連れだったので、バスタブが無いのが残念でした。 スタッフの対応に問題があると思いました。 ロケーションはとても良く、部屋も広くて清潔でした。 朝食もついて、価格はまあリーズナブルと思いました。
Business response:
Hello juntoken, We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Poor
Abbastanza bene Troppo poco spazio per la colazione, quando c'è gente due tavolini non bastano. La camera e la posizione.
Business response:
Hi Monica, Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our breakfast space, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.
Motel ben curato con colazione Lo spazio per la colazione è molto piccolo e i tavoli all'esterno e fa freddo Struttura ben curata con possibilità di colazione . Rubinetteria a nuovo
Business response:
Hello Daniela, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 3.6 star rating with 1,478 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is open now. It will close tomorrow at 12:00 a.m.