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Theo's Italian
- Pizza
- Plainfield, IN
About this business
Location details
2498 Perry Crossing Way, Suite 105, Plainfield, IN, 46168, United States
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Drinks very very sugary but overall good food and great value with exceptional service
Business response:
Thank you for taking the time to share your visit. We're sorry the drinks were too sugary for your taste. We're glad you enjoyed the food, found the value excellent, and noticed the exceptional service. We appreciate the feedback about the drinks and hope to welcome you back soon.
Our first visit. Very nice dinning rooms. Love the design. Our server Destiny was GREAT! The food was just ok. A little pricey for pasta.
Business response:
Thank you for choosing us for your first visit. We're glad you enjoyed the dining rooms and design, and that your server provided great service. We're sorry the pasta and pricing did not fully meet your expectations. We appreciate your feedback and hope you'll consider visiting us again.
I’ve been coming here for the last two years, it has always been excellent. I’m hoping this is a one time thing but our experience for Valentines Day was awful. I’m perfectly okay with waiting longer for food, but when my dish comes lukewarm and my wife’s dish comes charred, it’s a huge disappointment. They did replace my wife’s dish which I give them credit for. Our server though was very inattentive. Even when the restaurant almost cleared out, we only seen her a handful of times (two of those for the check) and never ask... read more
Business response:
We’re very sorry your Valentine’s visit fell short after two years of loyalty. Thank you for noting that the kitchen replaced your wife’s dish. We understand how a lukewarm plate, a charred entree, and inattentive service would be disappointing—especially with higher prices. We appreciate the feedback and hope you’ll consider visiting again so we can earn back your trust.
Frequently asked questions about Theo's Italian
How is Theo's Italian rated?
Theo's Italian has a 4.4 star rating with 903 reviews.
When is Theo's Italian open?
Theo's Italian is permanently closed.