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Thriveworks Counseling

5.0

About this business

Location details

24504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0295 reviews
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Lila Godwin's profile image
Lila Godwin 
recommend  Recommended
8 years ago
Veronica Seamster's profile image
Veronica Seamster 
recommend  Recommended
8 years ago
Fred Milacci's profile image
Fred Milacci 
recommend  Recommended
8 years ago

The most sought out and caring professionals around! Quick response; highly recommended! 

MmBe MmBe's profile image
MmBe MmBe 
3 years ago

Do not use this service . Do not give them your credit card/ Debit card info . This company is not localized like they make you believe . You will be broke and more stressed out then you were .And if you fell for this BS like I did leave a Google review also , when I looked at Google it was a 4.3 so I figured it was good . Today I cancelled all of my daughters appointments online and called in to cancelled the stupid membership fee and dispute some “99” dollar missed fees that were charged all at 930, logged back on at 1130... read more

Crystal N. Vogt's profile image
Crystal N. Vogt 
3 years ago

Worst billing system ever? They bill you for erroneous visits and are hard to get in contact with. Even after the services were canceled and confirmed, the kept my card on file and still tried to charge me but I luckily I blocked my card. I will have to call my credit card provider to change my card number. DO NOT USE THIS SERVICE!!! 

Haywood Robinson's profile image
Haywood Robinson 
3 years ago

LOOK ELSEWHERE!! They will steal your money (more than what you owe) and then not respond. 

Camdyn Adams's profile image
Camdyn Adams 
3 years ago

For a mental wellness company, they have sure caused much more stress and anxiety in my life than they've taken away. I have never in my life had a company that was SO hard to deal with. The billing department is awful. Each time I'm on the phone with someone, I am on hold half the time because the people in the billing department don't respond nor do they ever send emails they promise they will. It's sickening to me to come to this page and read all the reviews that are such similar stories to mine. I got charged over $700 ... read more

Kari Goff Clevinger's profile image
Kari Goff Clevinger 
recommend  Recommended
3 years ago

A scam that advertises as if it is local but you are connected to a call center. Attempts to cancel an initial appointment are like breaking into Fort Knox - (very) clever on their part. Calling what is presented as a local number - is not. Automated options to the caller do not address canceling an apt. The last option begins something like, 'all other callers...' and then just stops - nothing - does not complete the sentence. Dial "0" (the universal option to speak to a human being) and it cycles you right back to the same... read more

Dawn McCauley's profile image
Dawn McCauley 
3 years ago

I don’t even know where to begin with the level of unprofessionalism that I’ve been dealt with by this company. It all started with the fact that they never verified my insurance and could never tell me how much they were going to charge me for the session I had to do that but they sure were quick to get my debit card on file which I didn’t like but I was told it was the only way that I could receive services. Then I was assigned a lady who is elementary school counselor as my counselor and she basically told me that my pa... read more

Frequently asked questions about Thriveworks Counseling

How is Thriveworks Counseling rated?

Thriveworks Counseling has a 5 star rating with 295 reviews. 

When is Thriveworks Counseling open?

Thriveworks Counseling is closed now. It will open tomorrow at 9:00 a.m.