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Toledo Basement Repair
- Holland, OH
About this business
Location details
9530 Frankfort Rd., Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a MAJOR disaster in that my crawl space flooded with 9" + . Yes that was not a typo. I hired someone to drain the water and quickly began the task of finding just the professional organization to take care of this disaster. I went to the "big name" company who did all the commercials about "breathing better". Then I called Toledo Basement Repair and received the 5* service. Every person that came thru my door was polite and hard working. From the Marketing person to the Production Manager to the Team Leads and each mem... read more
Business response:
WONDERFUL REVIEW! Thank you so very much for your descriptive review. Your project was particularly tough because all the water in the neighborhood went under your house (Crawlspace)! It certainly is not easy work and we appreciate your willingness to share your experience publicly. The guys had EXTREMELY nice things to say about you too. Thank you for your patience and kindness while we worked on your foundation/crawlspace. I will share your review with the team!! Thanks again! KO
Highly recommend Toledo Basement Repair! Jim and Damien were very professional and made the process of installing steel support beams in our basement a breeze. Jim explained the whole process of the remedy and was very thorough. Kevin and his office staff were responsive and knowledgeable. Everett was willing to call me with recommendations about additional questions I had for my backup sump pump. Great experience!
Business response:
Thank you so much for your reviews! I appreciate and understand the time it takes to share your experiences. Damien is new and Jim is an old pro. Congratulations on your new home and good luck with finishing your basement. I am sure it will turn out great. Thanks again. I will share your reviews with the team! KO
Outstanding company with integrity! Professional, knowledgeable, polite, punctual, - hard to pick just a couple of words to describe this company and the experiences we had. Salesman had to work with us to prioritize which items needed addressing first and which could be done in a phased approach. Never did he pressure us or give up on us (thank you Kevin). They were considerate to make things work for OUR environment, answered all our questions and told us what to expect at each step in detail so there were no surprises. We... read more
Business response:
Hi *****Believe it or not, it is hard to keep track of all the reviews on the BBB, they recently updated their system and I was so happy to see your review! Thank you for the kind words and for being an awesome person. The crew really enjoyed working for you too. Thank you for taking the time to recognize each of the team. Take care:) ! KO
Had an escape hatch window installed in our basement in Perrysburg in middle of December 2021. Great from start to finish. Workers went above and beyond to get the job done right and efficiently. Kept a clean, safe worksite and communicated and listened very well. Definitely would use then again if needed. Dennis P.
Business response:
That is great! Thank you so much ****** for letting us and others know about your experience. The team had equally good things to say about you too. Thanks again. **
Great job from start to finish. ***** and his crew were polite, prompt, and professional. My basement was a challenge as they had to take off paneling and rip out carpeting which was wet. They covered areas that they walked over to minimize dirt/dust, hosed down my driveway after mixing the concrete and left everything clean. My basement looks so much better...and it's dry! Thanks again *****! I would highly recommend this company.
Business response:
Thank you for taking the time to recognize our team and our efforts. Interior waterproofing is no small feat and comes with many challenges but our team is great at what they do and won't settle for anything but what is best for the customer. It makes us happy to know that we were able to provide you with a dry, healthy basement that you can enjoy. ED
Great people working for this company. Super nice and very polite. Slim Jim and Josh Shield were wonderful.
Business response:
Thank you so much for your review. It means a lot. I will share it with the team. Thank you again! KO
We just had our crawl space encapsulated and are very happy with the results. Both installers were professional and very polite, and they answered all our questions. They worked quickly and efficiently with great attention to detail. There was no "downtime," and they took great pride in doing the project right. The workspace was cleaned at the end of both days and all refuse was removed. In addition, the salesperson was knowledgeable and honest. There was never any pressure to add options to the project. In fact, as we went ... read more
Business response:
This detailed, glowing review sure is wonderful to hear. It gives great examples of what our team strives to accomplish with each job. Putting the customer first and making them comfortable is our main priority. Thank you so much for the recommendation and we are so pleased that you are happy with the installation of your crawl space encapsulation system. ED
Toledo Basement did an excellent job on my foundation repair! *** explained everything clearly and was readily available to answer any questions and concerns I had. ******* came out the day before to examine the site and let me know how they would proceed and what to expect. The project manager ***** then took charge and came everyday until the job was completed. He consistently communicated when he would arrive and when he was finished for the day which was reassuring. His manner was positive and professional, and he perso... read more
Business response:
Thank you for the wonderfully detailed review! We really appreciate it. I will share your review with the team! KO
Toledo Basement Repair did an outstanding job! From quote to completion their crew was professional, kind and courteous! I would highly recommend them!
Business response:
It is great to hear that you were well taken care of by the team during your project. Thank you for acknowledging our company and trusting our services enough to offer a recommendation. Your time and kind words are very much appreciated. ED
Frequently asked questions about Toledo Basement Repair
How is Toledo Basement Repair rated?
Toledo Basement Repair has a 4.9 star rating with 1,020 reviews.
When is Toledo Basement Repair open?
Toledo Basement Repair is open now. It will close at 4:00 p.m.