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9530 Frankfort Rd., Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
***** and **** did a great job installing our egress window. They were timely, professional, and communicated clearly. They took care cleaning up the work area, and restoring the ground when done. ***** and his team made quick work protecting our basement from leaks. Their finish work is clean and professional.
Business response:
Thank you for leaving a review and recognizing the team! I really appreciate it. Egress windows are my favorite product line. They help with light and safety! Basements always feel so dark without them. Thank you again!! KO
The crews that worked on my window were capable, kind, and thorough.
Business response:
Thank you for leaving a review. The crew and I appreciate your time to leave a 5-star review. Installing an egress window can be tricky and I am glad the crew treated you with respect. Please contact us, if you have any issues with your foundation, waterproofing, general questions, or need follow-up services. We are here to help. Thank you again for your comment and review. KO
Luckily a friend of mine referred me to Toledo Basement Repair to complete my crawl space renovation. John Thomas is not only courteous and professional, he takes the time to explain in detail what is being done each day. He is always available to answer any questions I may have with a concise answer. My crawl entry is located in my home and John and his crew are very careful and respectful of my home while working. Thus far in day two of this project, these guys are exceeding my expectations.
Business response:
Thank you! I appreciate your time to leave a review, share your experience, and recognize John's team. I have so much respect for customers that leave reviews. You get nothing from it other than the satisfaction of helping others find a good company. Again, I appreciate you and I will share your review with the team. KO
I had a MAJOR disaster in that my crawl space flooded with 9" + . Yes that was not a typo. I hired someone to drain the water and quickly began the task of finding just the professional organization to take care of this disaster. I went to the "big name" company who did all the commercials about "breathing better". Then I called Toledo Basement Repair and received the 5* service. Every person that came thru my door was polite and hard working. From the Marketing person to the Production Manager to the Team Leads and each mem... read more
Business response:
WONDERFUL REVIEW! Thank you so very much for your descriptive review. Your project was particularly tough because all the water in the neighborhood went under your house (Crawlspace)! It certainly is not easy work and we appreciate your willingness to share your experience publicly. The guys had EXTREMELY nice things to say about you too. Thank you for your patience and kindness while we worked on your foundation/crawlspace. I will share your review with the team!! Thanks again! KO
Highly recommend Toledo Basement Repair! Jim and Damien were very professional and made the process of installing steel support beams in our basement a breeze. Jim explained the whole process of the remedy and was very thorough. Kevin and his office staff were responsive and knowledgeable. Everett was willing to call me with recommendations about additional questions I had for my backup sump pump. Great experience!
Business response:
Thank you so much for your reviews! I appreciate and understand the time it takes to share your experiences. Damien is new and Jim is an old pro. Congratulations on your new home and good luck with finishing your basement. I am sure it will turn out great. Thanks again. I will share your reviews with the team! KO
Outstanding company with integrity! Professional, knowledgeable, polite, punctual, - hard to pick just a couple of words to describe this company and the experiences we had. Salesman had to work with us to prioritize which items needed addressing first and which could be done in a phased approach. Never did he pressure us or give up on us (thank you Kevin). They were considerate to make things work for OUR environment, answered all our questions and told us what to expect at each step in detail so there were no surprises. We... read more
Business response:
Hi *****Believe it or not, it is hard to keep track of all the reviews on the BBB, they recently updated their system and I was so happy to see your review! Thank you for the kind words and for being an awesome person. The crew really enjoyed working for you too. Thank you for taking the time to recognize each of the team. Take care:) ! KO
Had an escape hatch window installed in our basement in Perrysburg in middle of December 2021. Great from start to finish. Workers went above and beyond to get the job done right and efficiently. Kept a clean, safe worksite and communicated and listened very well. Definitely would use then again if needed. Dennis P.
Business response:
That is great! Thank you so much ****** for letting us and others know about your experience. The team had equally good things to say about you too. Thanks again. **
Great job from start to finish. ***** and his crew were polite, prompt, and professional. My basement was a challenge as they had to take off paneling and rip out carpeting which was wet. They covered areas that they walked over to minimize dirt/dust, hosed down my driveway after mixing the concrete and left everything clean. My basement looks so much better...and it's dry! Thanks again *****! I would highly recommend this company.
Business response:
Thank you for taking the time to recognize our team and our efforts. Interior waterproofing is no small feat and comes with many challenges but our team is great at what they do and won't settle for anything but what is best for the customer. It makes us happy to know that we were able to provide you with a dry, healthy basement that you can enjoy. ED
Great people working for this company. Super nice and very polite. Slim Jim and Josh Shield were wonderful.
Business response:
Thank you so much for your review. It means a lot. I will share it with the team. Thank you again! KO
Toledo Basement Repair has a 4.9 star rating with 1,034 reviews.
Toledo Basement Repair is closed now. It will open tomorrow at 8:00 a.m.