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3940 North Ravenswood, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It won’t be easy without Tom Tom is an excellent person was available to me for my question any time Tom process from pre approved to search properties till the final loan to close without any paperless with the digital technology love it. Thank you Tom keep your good work and good wishes
I have known Tom and his team for over twenty years. They are dedicated to helping borrowers find the best rates and moving things along quickly. Great staff and great products. I will always seek out Tom and Rate when I need a loan!
I have referred to Tom from one of my friend. Contacted Tom in Aug 2025 and since them Tom continued to followup with me as per my requirements.Tom follow as and when he saw the rate drop ,Really appreciate all his help and support.
Tom and his team, who helped me secure a mortgage were super efficient and customer focused. This is the third time I've done business with Tom and highly recommend him and his team.
Business response:
Thank you, Carrie, for your kind words and review! I really appreciate the trust you have in my team and I. Call me if you have any questions, anytime.
They were extremely helpful with all aspects of my refinancing process, in every step along the way. I would definitely reccomend them to everyone looking for simplicity and refinancing again with them whenever the market has a good percentage drop and closing costs are paid by their company (not myself). :-)
Tom has been very helpful with the buying process. I will definitely recommend him for buying your property. Tom is very experienced and has all the contacts to make the home buying process go smoothly. I would use rate for refinancing when the time is right
Our loan officer Thomas Lavallee (Tom) was definitely one of the best people we've worked with. He always went above and beyond from start to finish. We felt very confident as first time homebuyers going with Tom. He was always available to answer to calls, respond to emails, messages etc. Overall a fantastic experience with Tom and his team. We have refinanced with Tom twice now and both times it's an awesome experience!
Business response:
Hi Sathya! It was truly a pleasure assisting you with your home purchase. I am very pleased to hear things went well throughout the process and your closing went smooth! Your kind review means a lot to me and my team as we always strive for excellence. Please let us know if we can of any help in the future! Take care!
We had a very quick closing timeline (around 23 days) and lots of changes during the process. Despite that, Tom and his team made the process smooth for us, got us to close on time, and were extremely helpful in answering our questions and concerns along the way. With it being our first time buying a home, we had lots of questions, but Tom was always available and willing to help us. I can't recommend him and his team highly enough!
I have used Tom a few times now. I recommend Tom to anyone I know. He is the best in the business. I have never seen customer service like what Tom provides. Thanks, Tom.
Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,104 reviews.
Tom Lavallee at Rate (NMLS #132849) is closed now. It will open on Monday at 9:00 a.m.