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Tom Lavallee at Rate (NMLS #132849)
- Mortgage Lenders
- Chicago, IL
About this business
Tom Lavallee is your Chicago local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Tom is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Tom at (847) 776-5350 for more information!
Location details
3940 North Ravenswood, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tom and his team are professionals; working with them is easy, efficient and a pleasure. We have worked with Tom several times and are never disappointed.
Business response:
Thanks so much for the kind words, Maria! My team and I are so happy to hear that you had another great experience. If you should need anything in the future or have any post-closing questions, please don't hesitate to reach out to us. Thanks again!
Our loan officer Thomas Lavallee (Tom) was definitely one of the best people we've worked with. He always went above and beyond from start to finish. We felt very confident as first time homebuyers going with Tom. He was always available to answer to calls, respond to emails, messages etc. Overall a fantastic experience with Tom and his team.
Business response:
Hi Sathya! It was truly a pleasure assisting you with your home purchase. I am very pleased to hear things went well throughout the process and your closing went smooth! Your kind review means a lot to me and my team as we always strive for excellence. Please let us know if we can of any help in the future! Take care!
Tom and his team worked their tails off at the 11th hour when the source of funding changed to buy our property. From beginning to end, we were very pleased with our experience and would recommend working with him. Thanks again, Tom!
Tom and his team do a superb job. We’ve worked with him on several transactions over the years and he is consistently efficient, effective, and professional.
Business response:
Thank you so much for the kind review! I am so happy to hear your transactions have gone smoothly over the years. We strive to deliver exceptional customer service. Please don't hesitate to contact us if you should need any assistance with servicing or have any questions. We are always happy to help!
Tom Lavallee has always explained things very well and his services have been very good. He will go over it & over it if you are having trouble understanding any part of the loan process. He explained everything thoroughly and always called us back promptly, even after hours. We look to Tom to provide us with honest & reliable information & have never been disappointed. He is always our 1st choice, if we need loan help. I was most impressed with the turnaround and how quickly the settlement date was scheduled. Thank you so v... read more
Business response:
Thank your for this thoughtful review! It is great to know that Tom went above and beyond to provide you outstanding support throughout the process. Cheers, The Customer Success Team
Tom is very proactive in responding to calls and texts. He understands the customer's needs and provides the necessary information. I will strongly recommend him.
Business response:
Thank you so much, Satish! I truly appreciate your kind words and look forward to assisting you in the future.
I have used Tom to refinance many times in the past and this was the first time I worked with Tom and his team to buy a new house. My experience was fantastic, the best communication from start of the process to 5 minutes before closing. Made this experience easy, clean, smooth and delightful. Would recommend to everyone hands down. Top notch, best in the buisness! No doubt about it!
Business response:
Your feedback is much appreciated! I am so happy to hear my team and I were able to provide exceptional service for your most recent closing as well as in the past. Should you need anything in the future, please don't hesitate to reach out to me.
Your insightful guidance truly made a difference—I greatly appreciate your expertise and the valuable advice you provided, which proved instrumental in making my home purchase decisions. Thank you for your exceptional support and guidance!
Business response:
Thank you, Suresh, for your kind words and review! I'm available anytime if you have any other questions.
Tom and his team are awesome! They are very professional, knowledgeable and responsive. We have been working with Tom for many years from refinancing to loan pre-approval. They go out of their way to help. I would recommend Tom to anyone.
Business response:
Thank you for the great review! It has been a pleasure for my team and I to assist you over the years. I'm grateful for the recommendation, as well. Call me anytime!
Frequently asked questions about Tom Lavallee at Rate (NMLS #132849)
How is Tom Lavallee at Rate (NMLS #132849) rated?
Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,039 reviews.
When is Tom Lavallee at Rate (NMLS #132849) open?
Tom Lavallee at Rate (NMLS #132849) is closed now. It will open on Monday at 9:00 a.m.