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Tom Lavallee at Rate (NMLS #132849)

5.0

About this business

Tom Lavallee is your Chicago local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Tom is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Tom at (847) 776-5350 for more information! 

Location details

3940 North Ravenswood, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0884 reviews
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lee sexton's profile image
lee sexton 
3 years ago

Tom and his team were prompt, thorough with all questions, and excellent in following up. Tom and his staff truly take a team approach, but that did not complicate the process because the communication was clear with each team member. Tom was exceptional and courteous in all interactions. If you are looking to refinance at a great rate and with a trusted team that will walk you through the process, then contact Tom. 

Business response:

Thank you for the review and trusting me and my team for your refinance, Lee! It's always my pleasure to work with you and making this process stress free. 

lmanske5's profile image
lmanske5 
3 years ago

Tom and his team are prompt, responsive, timely, and knowledgeable. We have worked with Tom numerous times, and each time has gone smoothly. Would definitely use again and recommend to others. 

Business response:

Thank you, Lisa, for the review and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free. 

rfumo85's profile image
rfumo85 
3 years ago

Tom's group is awesome to work with. We have used them for several refinancing and home purchases. They are quick, honest and explain along the way so you understand what you are viewing and signing 

Business response:

Thank you for the recommendation and kinds words, Rose Marie. Call me anytime if you need anything. 

Jay Datla's profile image
Jay Datla 
3 years ago

Excellent Service and Support by Tom and Team of Guaranteed Rate during the refinance of my home. Very Seamless process with periodic update throughout the process. Would highly recommend Tom and his Team. I had used Tom’s services on the past too. 

Business response:

Thank you for the review and trusting me and my team for your refinance, Jay! It's always my pleasure to work with you and making this process stress free. 

smpandya's profile image
smpandya 
3 years ago

I have worked with Tom and his team at Guaranteed Rate before, so I had high expectations for their service. However, on this transaction, the team exceeded even those high expectations. Right from issuing the pre-qualification letter in a record time to getting the loan application submitted, appraisal and all the way to pre-closing and closing day support, the team did a fantastic job. Everything worked like clock work. Documents requests and signing was clear, fast and very efficient. The team communicated regularly and w... read more

Business response:

Thank you, Sanjeev, for the review and trusting me and my team! It's always my pleasure to work with you and making this process stress free. Cheers 

zuser201406100627391's profile image
zuser201406100627391 
3 years ago

I recently made a home purchase and was glad that I choose Tom from Guaranteed Rate for my mortgage. Tom was able to provide me lowest combined mortgage rate and all fees among all leaders I have contacted. His client focus, instant response to questions, and clear explanation impressed me too. I would choose him for my next home. 

Business response:

Thank you for the kind words and review, Xi. I really appreciate the trust you have in me and my team. Thank you for the recommendation! Congrats to you again. 

Jeff & Tina O'Dowd's profile image
Jeff & Tina O'Dowd 
3 years ago

Tom and his staff walked us thru every step of the whole refi. process. We received a great rate and the closing was seamless. They also worked with our busy schedule. Tom was always available for any questions we had day or night. Compared to past closings this was the easiest. 

Business response:

Thank you for the kind words and review, Jeff & Tina. I really appreciate the trust you have in me and my team. Call me if you have any questions. Cheers! 

jrcorso's profile image
jrcorso 
3 years ago

Tom Lavallee and team are totally client focused with a strong sense of urgency, accuracy, and service delivery. He is always proactive in helping me manage the lending element of my properties, often highlighting when the rate environment is ideal for me to make adjustments of refinance existing mortgages. He is always willing to evaluate and seek out different options regarding my mortgages - rate, loan maturity, etc. which allows me to manage these loans most effectively. 

Business response:

Thank you for the kind words and review, Joseph. I really appreciate the trust you have in me and my team - Always happy to help! 

BCorrigan's profile image
BCorrigan 
3 years ago

We have used Tom for years and continue to return due to his phenomenal 24/7/365 service with zero mistakes amid GREAT rates...all boils down to attention to detail IMO. You can't go wrong w/ Tom and the Guaranteed Rate team. 

Business response:

Thank you for the review and trusting me and my team for your refinance, Brad & Deborah! It's always my pleasure to work with you. Call me if you need anything. 

Frequently asked questions about Tom Lavallee at Rate (NMLS #132849)

How is Tom Lavallee at Rate (NMLS #132849) rated?

Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 884 reviews. 

When is Tom Lavallee at Rate (NMLS #132849) open?

Tom Lavallee at Rate (NMLS #132849) is closed now. It will open on Monday at 9:00 a.m.