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Tom Lavallee at Rate (NMLS #132849)

5.0

About this business

Location details

3940 North Ravenswood, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.01,104 reviews
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Priyanka Krishnan &'s profile image
Priyanka Krishnan & 
4 years ago

Tom is simply the best. Not only is he willing to answer any and all questions, he works with you closely to make sure that you understand every part of the process. He worked hard, and gave us the best rate of any of the people we worked with. I cannot recommend him enough, not only to save you money, but also to get confidence in the process and understand every step further! 

Business response:

Thank you for the kind words and review. I really appreciate the trust you have in me and my team. Thank you for the recommendation! Congrats to you again. 

vcorrigan's profile image
vcorrigan 
4 years ago

Everything was able to be done electronically and through email/text. Entire process went smoothly. Tom is great at checking rates to see if they drop after closing so he can save you more money. 

Business response:

Thank you for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

Sandeep Verma's profile image
Sandeep Verma 
4 years ago

Got best refinance rate Transparent to explain Proactive response Very smooth process Polite Team Got Waived for PMI in the process Best Closing Cost deals in the market 

Business response:

Thank you, Sandeep, for the review and trusting me and my team for your refinance! It's always my pleasure to work with you. Call me if you need anything. 

conley8405's profile image
conley8405 
4 years ago

Everything flows so nicely. I love the communication by text or email. Obviously, we can’t all talk at our workplace so this is a great convenience. ! 

Business response:

Thank you for the review and trusting me and my team for your refinance. I appreciate the kind words. Call me for any questions. 

Tim's profile image
Tim 
4 years ago

Tom and his team make the refinancing process easy and fast while always providing the best rates. We look forward to working with him again and I can't recommend him highly enough. Thanks Tom! 

Business response:

Thank you, Tim, for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

user8496644's profile image
user8496644 
4 years ago

I've been working with Tom for years and I couldn't be happier with the service always provided. Tom has always kept me with the best interest rates around. I've referred many friends and family members to Tom and have never heard anything negative from them. 

Business response:

Thank you for the recommendation and kinds words. Call me anytime if you need anything. 

kasch44's profile image
kasch44 
4 years ago

Tom and his staff made it very easy to refinance our home. It took less than 1 month to complete the refinance with out any problems. Would use Tom again 

Business response:

Thank you for the kind words and review, Scot. I really appreciate the trust you have in me and my team - Always happy to help! 

Amanda E.'s profile image
Amanda E. 
4 years ago

Tom and his amazing team at Guaranteed Rate were great to work with. I have refinanced with them multiple times! I highly recommend this team to work with! 

Business response:

Thank you for the review and trusting me and my team for your refinance, Amanda! It's always my pleasure to work with you and making this process stress free. Cheers 

user20088652's profile image
user20088652 
4 years ago

I was recommended to Tom from a coworker /friend of mine! This experience was awesome all the way around! Tom was always available to answer our questions anytime of day! He worked hard with his great team to make sure everything was set for purchasing our beautiful home! Forever grateful! Kelli Pfeffer 

Business response:

We thank you for your feedback. We are happy to hear that you had a positive experience with Guaranteed Rate. One of our core values is to "Put the Customer First". We are pleased that your loan officer was there to help you with every step of the loan process. We appreciate the review! Cheers, The Customer Success Team. 

Frequently asked questions about Tom Lavallee at Rate (NMLS #132849)

How is Tom Lavallee at Rate (NMLS #132849) rated?

Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,104 reviews. 

When is Tom Lavallee at Rate (NMLS #132849) open?

Tom Lavallee at Rate (NMLS #132849) is closed now. It will open tomorrow at 9:00 a.m.