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3940 North Ravenswood, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I first worked with Tom and his team at GR when I took my mortgage in 2019. After that, I have gone through two refinances with him. Each time, I had an excellent experience. He has a great team working under him. Apart from the great rates I have come to expect from GR, I always found Tom to be super responsive, professional and keeps the buyer's needs in mind above everything else. I was really impressed when he called me a day before my last refinance closing and informed me that he found a better rate for me and wanted t... read more
Business response:
Thank you Shuvamoy for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions.
I have refinanced my mortgage with Tom several times in the past, and he continues to excel as a mortgage broker. His no closing cost refi's are easy to do, and Tom and his team literally take care of everything in a timely manner. Tom is a friendly, professional and very experienced mortgage lender! His team is made up of very efficient and competent people who are there to answer any questions you might have. Surprisingly, I was able to do my closing in the comfort of my own home at a time that worked for me.
Business response:
Thank you so much for the review Lina and trusting me and my team. Appreciate the recommendation! Call me if you need anything.
Great refinance experience with Tom. He is patient, helpful and professional! Always address my questions right away and try his best to help lower my rates and cost.
Business response:
Thank you Xudong for the review and kind words! If you ever have any questions or need anything please call anytime!
My loan officer Tom Lavallee was proactive about communicating with me throughout the entire process. He was great about using electronic mediums to quickly send and receive documents. Easy refinance process. Everything went perfectly and as planned. Closing was at my house at my own convenience, and I was updated with the status of the loan process during the entire time. I’d recommend Tom and his team at Guaranteed Rate to anyone!
Business response:
Thank you for the kind words and review Chandra. I really appreciate the trust you have in me and my team. Thank you for the recommendation!
We were able to take advantage of 2020’s low interest rates to both shorten our loan term and lower our rate by .5%. Tom’s team was readily available to outline our options, explain the expected processes, and provide status at every step. This was my 3rd experience working with Tom, and I’m sure it won’t be the last!
Working with Tom and his team was extremely easy. The extended team was very helpful and responded quickly to requests. I would recommend Tom and Guaranteed Rate to others seeking a mortgage or re-finance.
I have worked with Tom several times over the past 20 years. He has been always accessible and professional, returns calls/messages very quickly and is extremely knowledgeable. He and his team got the mortgage refi process almost to an art form. Totally recommended. Thanks Tom!
Tom and his team did a great job find us a low rate and the closing process was made easy. I have done many loans with Tom and looking forward to doing more. Thank you!!!!
Business response:
Thank you Rasoul for the kind words and review. Please let me know if you need anything.
We have refinanced 8 times with Tom and his company. His staff does a great job of putting together the paperwork, appraisals, and closing work. Refinancing has been very easy. I would definately recommend Tom as your man.
Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,104 reviews.
Tom Lavallee at Rate (NMLS #132849) is closed now. It will open tomorrow at 9:00 a.m.