This profile has been claimed by the business owner or representative.
Tom Lavallee is your Chicago local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Tom is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Tom at (847) 776-5350 for more information!
3940 North Ravenswood, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 09:00 a.m. to 5:00 p.m. | |
Tue | 09:00 a.m. to 5:00 p.m. | |
Wed | 09:00 a.m. to 5:00 p.m. | |
Thu | 09:00 a.m. to 5:00 p.m. | |
Fri | 09:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We have refi'd and bought multiple properties with Tom over the years. He has had all the same people on his Team for many years. They work well together. I'm not 100% sure, but it was 2-3 weeks from the time we contacted Tom until closing. Zero costs to us- they even refund the application fee as promised.
I've lost count of how many mortgages/refinances Tom has helped us with now. Bottom line: he's got my business for life. - He's extremely knowledgeable about the process - He's very committed to customer service: he responds to all of my phone calls and emails quickly, regardless of the day or time, and bends over backwards to help me with any complications that arise - He's given me the most competitive rates - His team is just as committed and on-the-ball as he is - He gets in touch whenever rates went down to see if I wan... read more
We had a great experience. Good communication and team. Went smoothly. We were very happy with how easy we could get ahold of everyone. We were happy with the whole experience.
We were in a time crunch trying to get our loan approved and closed just prior to our daughter's start a new school. We had little margin for error. Tom's team was able to help us clear all the hurdles to get the loan completed in time for the closing on our new home. We were very happy!
Tom was very helpful and courteous through out the process and answered all my questions patiently. He was available throughout the process, especially during evening hours which was very convenient to close my mortgage refinance faster.
Tom is very good at following up on things once you start the lending process, he would answer any questions and is available anytime. Guarantee ratehas very great rates and works really fast in completitthe entire process. I would also like to highlight the ease of online application which made me very comfortable. Highly recommend speaking with Tom atleast once while you are shopping for new mortgage or refinancing.
I had a great experience with Tom as my lender, in the beginning I felt we just had a professional lender borrower relation, but with time I realized he went above and beyond to help me fulfill all the requirements of the loan. Also, there were times when as a first time home buyer I lost patience and the whole process seemed overwhelming for me and my family. But every time Tom came to my rescue with problem solving skills, comforting and reassuring me that he will walk us through the whole process. He was with us all the w... read more
Business response:
Thank you for the kind words and review Kusoom. I really appreciate the trust you have in me and my team. Thank you for the recommendation! Congrats to you again.
TOM IS A STAR and deserves 6 stars. He is available day or night and is wildly thorough, made things easy, and was absolutely on top of his game. I would highly recommend my boy Tom.
Business response:
Thank you Jason for the review and kind words! If you ever have any questions or need anything please call anytime! Congratulations again on your new home!
Tom and his team are the best in the mortgage business. Tom is extremely responsive and always had my best interests in mind. He proactively manages my business with a great personal touch. Every person I've referred to Tom has been equally impressed. If you need a mortgage, don't hesitate to call Tom
Business response:
Thank you for the review Tom and trusting me for your refinance. I appreciate the kind words! Call me for any questions, I'm always here to help.
Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,035 reviews.
Tom Lavallee at Rate (NMLS #132849) is closed now. It will open tomorrow at 9:00 a.m.