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Tomorrow Energy
- Electricity Suppliers
- Houston, TX
About this business
Location details
3151 Briarpark Drive, Suite 100, Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was contacted by an unscrupulous individual who led me to believe that I would be compensated for a mix-up where a commercial rate was applied to a residential account. This was for, as I found out a little too late, signing on to both different gas and electric suppliers. I rescinded in time and am back where I happily was. Watch what you hear as too good to be true--it is, and no probably about it. Deceived!
Business response:
Mr. *****, thanks for the feedback and we are sorry that your experience was not what you expected. We understand that you contacted our call center and have cancelled your contracts. We are investigating this matter and we will take the appropriate disciplinary actions in order to resolve this issue. Again, thank you for the valuable feedback. We take it seriously and will utilize this in our training and coaching with our agents.
They call always and offer to send 100.00. When a Rep gets on the phone they want all of my personal information. Account numbers, address, name....If they are calling me they should know my name.
Business response:
Ms. **********, thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at assistance@tomorrowenergy.com and we'd be happy to resolve this issue.
NO STARS! They promised a lower rate and my "budget" gas bill is even higher than it was before! I will cancel them as soon as my one year is up so I don't have to pay their ridiculous fees for early cancellation. Do not be taken by this company! The sales people, that are NOT employed by Tomorrow Energy, just lie to you to get you to sign up. I wish I'd done more digging of my current gas provider before I switched to this company! Never again!
Business response:
Ms. ******, thanks for the feedback, and we are sorry that your experience was not what you expected. Although we strive to satisfy all our customers, we don’t always live up to that. If you want to exit your contract, we would be happy to waive any cancellation fee. Please email us at assistance@tomorrowenergy.com so that we can help address your issue. We try to stay competitive with the local utilities in the areas where we compete, but please note that our products are different from theirs in that we offer a fixed price... read more
We had a man practically push his way into our home where he proceeded to tell us that we were paying a much higher rate then he was offering at 9.5 cents per kwh! He signed us up and our electric bills started to sky rocket and we couldn't figure out why! After a few months of this and getting several shut off notices due to the high bills, I finally called our original electric company and asked them to remove the tomorrow energy from our bill for good! They said I could have them removed from the bill within 24 hours, but... read more
Business response:
Ms. ******, thank you for the feedback, and we are sorry that your experience was not what you expected. Although we strive to satisfy all of our customers, we don't always live up to that. Please email us as at assistance@tomorrowenergy.com. We try to stay competitive with the local utilities in the areas where we compete, but please note that our products are different from theirs in that we offer a fixed price for up to 16 months (rather than one that fluctuates), and all of our products are supported by investments in re... read more
I received a robocall today with no source phone number indicated on my phone before picking up. It was from a solicitor who is or purported to be with Tomorrow Energy. I can't say which (but most likely the latter). Upon my asking, he erroneously told me the company is located in Chicago. Neither would he give me a phone number..
Business response:
Thank you for providing your feedback and letting us know about this issue, Mr. *******. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at assistance@tomorrowenergy.com and we'd be happy to help you out.
Someone needs to do something about these scam artists. I was approached by a salesperson from tomorrow energy just this afternoon with a promise of a lower electric bill. I agreed to switch to them based on the figures that the salesperson gave me. He told me that I was paying 18 cents a kwh and told me he could get me down to 8.9 cents a kwh so I decided to switch. After he left I did a little more research on my own bill and found out he lied, I was only paying 4.9 cents per kwh. A total lie and scam I will be calling and... read more
Business response:
Ms. *********we are sorry to hear about your experience. While we don’t directly employ outside salespeople, we do contract with 3rd party marketing firms. We are investigating this matter and we will take the appropriate disciplinary actions in order to resolve this issue. Again, Thank you for the valuable feedback. We take it seriously and will utilize this in our training and coaching with our agents.
Solicited at the door of my elderly mother's home. She is 92, confused most of the time, and hasn't paid her own bills in years. That task has been handed over to me, her daughter. These people talked (scammed) her into switching her energy providers for both gas and electric. I'm sure she didn't understand what she was getting into. I do not appreciate Tomorrow's Energy sneaky tactics of taking advantage of widows. And they have the nerve to demand an "early termination fee" of $75! They will not be receiving any of my moth... read more
Business response:
We value our customers’ opinions, and would like to discuss this with you to better understand your complaint. Please email us at wecare@tomorrowenergy.com or call 888-682-8082 to discuss. Thank you, Tomorrow Energy
This company does Bait-And-Switch/Slamming tactics, and changed their name to hide! We switched to them when their name was ******* ******. We called when our fixed contract was running out and they assured us they would fall off the bill, instead they switched their company name to Tomorrow Energy and started giving us a variable rate they eventually shot our bill up slowly to over $530.00. We were paying over double the rate we should have been and have lost several thousand in excessive non-market based overcharges. Both ... read more
Business response:
Mr. ******, we value our customers’ opinions, and would like to discuss this with you to better understand your complaint. Please email us at wecare@tomorrowenergy.com or call 888-682-8082 to discuss. Thank you, Tomorrow Energy.
This company does Bait-And-Switch/Slamming tactics, and changed their name to hide! We switched to them when their name was ******* ******. We called when our fixed contract was running out and they assured us they would fall off the bill, instead they switched their company name to Tomorrow Energy and started giving us a variable rate they eventually shot our bill up slowly to over $530.00. We were paying over double the rate we should have been and have lost several thousand in excessive non-market based overcharges. Both ... read more
Business response:
Mr. ******, we value our customers’ opinions, and would like to discuss this with you to better understand your complaint. Please email us at wecare@tomorrowenergy.com or call 888-682-8082 to discuss. Thank you, Tomorrow Energy.
Frequently asked questions about Tomorrow Energy
How is Tomorrow Energy rated?
Tomorrow Energy has a 3.9 star rating with 1,506 reviews.
When is Tomorrow Energy open?
Tomorrow Energy is closed now. It will open tomorrow at 8:00 a.m.