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Tomorrow Energy
- Electricity Suppliers
- Houston, TX
About this business
Location details
3151 Briarpark Drive, Suite 100, Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
These people came to my door promising lower electric bill. My bill has never been higher!!! I'm annoyed & aggravated! I want away from this company and back to whatever I had before. Bc my bill has shot up over $100 a month since starting. How is that lowering?!?!?
Business response:
Ms. ********** we reviewed your account and confirmed that two contract expiration notices were mailed to you on February 13, 2020 and February 27, 2020, respectively. Each expiration notice informed you that your fixed contract rate was due to expire on April 10, 2020 and would transition to a month-to-month variable rate if no action was taken. This is the reason you might have noticed an increase in your billing. However, our records indicate that your account is scheduled to return to your local utility per your cancella... read more
Tomorrow Energy started charging my father, who is 92 years old, for service on both his electric and gas bills. When I called to have these charges removed and reimbursed, I was told that they solicite door to door and then follow up with a phone call for further approval from the customer. My father did not have anyone come to his door soliciting nor a phone call, even though they swear they have a recording with him spelling his name and verifying his account. My father is 92 years old and has trouble hearing. He does not... read more
This company has the worst customer service. I've been trying to get ahold of them and have yet to receive a reply. They have 2 email addresses on their website and I have written to both. I have emailed them numerous times about having trouble with my online account and they have yet to reply. If it was up to me I wouldn't have switched to their company but they came to my house when I was not here and tricked my elderly mother into changing companies. Horrible human beings!!!
Did not inform me my contract was coming up until it was too late, and is now charging me three times the standard rate in my state. Cancelled and will never come back.
Business response:
Mr. ******, we reviewed your account and confirmed that two contract expiration notices were mailed to you on June 25, 2020 and July 16, 2020, respectively. Each expiration notice informed you that your fixed contract rate was due to expire on August 29, 2020. In response to your assertion, that Tomorrow Energy is “now charging three times the standard rate” we see absolutely no evidence you were charged three times the standard rate in Ohio. Records indicate that your account is scheduled to return to your local utility. Pl... read more
Did not inform me my contract was coming up until it was too late, and is now charging me three times the standard rate in my state. Cancelled and will never come back.
Business response:
Mr. ******, we reviewed your account and confirmed that two contract expiration notices were mailed to you on June 25, 2020 and July 16, 2020, respectively. Each expiration notice informed you that your fixed contract rate was due to expire on August 29, 2020. In response to your assertion, that Tomorrow Energy is “now charging three times the standard rate” we see absolutely no evidence you were charged three times the standard rate in Ohio. Records indicate that your account is scheduled to return to your local utility. Pl... read more
This company will NOT STOP CALLING our business. They have called every single phone line in the office multiple times (somewhere in the range of 50-100 calls in the past few days). The call is always an automated message about a rebate. The call also comes from several different numbers depending on the day. These business practices are shady at best, and one can only imagine the kind of scams/sketchy business this company is involved in. STOP COLD CALLING PEOPLE RELENTLESSLY!
Business response:
Hello Mr. *******, thank you for contacting Tomorrow Energy. In response to your BBB review, Tomorrow Energy is not currently engaging in any outbound telemarketing campaigns. We are sorry that you are receiving these annoying calls but can assure you they are not coming from Tomorrow Energy. If you email your telephone number to us at assistance@tomorrowenergy.com, we will add your number to our internal Do Not Call List which will remove your number from any future campaigns. Thank you.
Wish I could give 0 stars. They work with electric distributors to rip people off. They wont give me a refund for services I NEVER signed up for! DO NOT USE tomorrow energy before you know it your bill will be through the roof!
Business response:
Ms. Tanyon, We understand your concern regarding a refund for services that you claim were not authorized. Tomorrow Energy previously responded to your complaint with the utility commission and provided you with verification of your enrollment via the Pennsylvania Standard Offer Program “SOP”, a voluntary state program made available to all Pennsylvania residential and small business customers. If you need us to once again provide you with that information, please contact us at assistance@tomorrowenergy.com. Finally, our rec... read more
I get calls from their call center in India on my cell phone all day. They tell me I'm due a rebate from BGE for being overcharged and want me to give them my BGE bill information . When I try to get on a do not call list I usually get cursed at and they are very rude. Today the person that called with the same scam finally said he was from Tomorrow Energy, so I found them here. I called the toll free number and had them put me on the do not call list I hope this works.
Business response:
Mr. *****, thank you for reaching out to provide us with this feedback. We apologize for these unwanted calls. As to you additional comments, Tomorrow Energy does not have any call centers or partners operating from any locations in India. We would like to learn more about the specifics regarding your interaction, perhaps a phone number, so that we may investigate further. Please email us at assistance@tomorrowenergy.com or call us at 888-682-8082 at your earliest convenience. We look forward to speaking with you to resolve ... read more
Do not purchase energy from this company. I am a solar provider and I used to get credited a certain amount for the excess power I produce from the array I have on my house. This company said that they covered that when they convinced me to sign up, after 20 calls. Nineteen of those were illegal since I asked them to take me off the calling list.Now that it is sunny again and i am producing power. I am not getting credited any money for the energy I produce. Do not go with this Fraudulent company.
Business response:
Hello Mr. ******* thank you for your feedback regarding Tomorrow Energy. We are disappointed to hear that your experience with Tomorrow Energy was not what you expected. The bill credits (called “net metering credits”) generated by the solar panels on your home are not affected by who you choose as an energy supplier. These credits are supposed to be applied by your utility AEP, who sends your bill each month, so we are unsure why you have not received any credits, but Tomorrow Energy is not involved in that process so you w... read more
Frequently asked questions about Tomorrow Energy
How is Tomorrow Energy rated?
Tomorrow Energy has a 3.9 star rating with 1,506 reviews.
When is Tomorrow Energy open?
Tomorrow Energy is closed now. It will open tomorrow at 8:00 a.m.