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Tomorrow Energy
- Electricity Suppliers
- Houston, TX
About this business
Location details
3151 Briarpark Drive, Suite 100, Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I live in a community that strictly forbids solicitation of any sort. Signs are posted and police are notified if in violation. Your agents have scammed their way onto the property by giving false information to the Gatehouse for entry. They have been warned numerous times by Community Management to stay off the property. They come late afternoons and when Management is off property. This is a 55 and up community. The Police have been called three times by management to no avail as there are 1000 homes inside the gate and it... read more
Business response:
Mr. ******** -- Thank you for bringing these matters to our attention. We are in the process of investigating your allegations with our sales vendor. In the interim, based on your statements we have terminated your account with Tomorrow Energy and will waive any and all early termination fees. We apologize for any inconvenience to you or your family. If you have any further comments or questions, please feel free to email us directly at assistance@tomorrowenergy.com or call us directly at 888.682.8082.
Had the same thing happen to me around 530pm my step son answered the door. This guy didn’t not give me a card or introduce himself at all. He told me that everyone in the area had to switch over to tomorrow energy and we would be getting better rates. He proceeded to look in my house and ask about if my dog was ok since she was barking at a stranger?! He asked me for my utility bills took pictures of them and I told him I was not ok with him taking pictures of my personal information. He proceeds to get on the phone with I ... read more
Business response:
Ms. ******, thank you for providing your feedback and letting us know about this issue. We went ahead and issued a cancellation for the account and waived any early termination fee. If you have any further questions, feel free to contact our Customer Service Department directly at (888)-682-8082 or email us at assistance@tomorrowenergy.com. Our hours of operations are Monday-Friday 8 AM to 5 PM EST.
After researching, this company is questionable. I do not wish to proceed with the transaction and am within hours of contact, well within the 3 day grace period. I have emailed and will be calling both Tomorrow Energy and my usual providers.
I had a knock on the door in the early afternoon. I ignored it since I work late at night and don't get up until later in the afternoon. Got another knock later in the afternoon. Ignored it. When I opened the door to check my mail, the girl from Tomorrow Energy saw me. She said she HAD to look at my energy bills to make sure I wasn't paying so much. I said, no. I'm fine. She said she was required to check my bills, so since I'm still waking up, I let her in. She got the information from my bills online, but as she was doing ... read more
Business response:
Ms. ************** -- Thank you for providing your feedback and letting us know about this issue. We are investigating this matter and we will take appropriate action to retrain the agent involved and resolve your concerns. If you would like to get in touch with us please call 888-682-8082 or email us at assistance@tomorrowenergy.com.
Tell your telemarketers to stop calling me. I get a call every night at 6:00 pm from the same guy with an Indian accent telling me I'm paying too much and am entitled to $120. refund from BGE. I've told them I'm not interested and am on the "Do Not Call" list. They say I'm not or they wouldn't have my number??? When I persist that I'm not interested they call me a b***h - then I get the same call the next day.
Business response:
Ms. ************, we value your time and know that you appreciate honest communication. It is Tomorrow Energy’s goal to consistently maintain an exceptional level of customer service and marketing practices in compliance with all applicable state and federal regulations. We do not currently have any active outbound telemarketing campaigns in Maryland. Please provide us your contact information and I will ensure that your phone number is added to our internal do not call list. Once we obtain your contact information I will fu... read more
These people are shady, and going to file a complaint with the PA public utilities commission. I had one of these sales people at my house, and said I'm paying too much with my current provider, and it turns out they are the ones overcharging customers. Don't open your door when anyone comes and ask to see your bills. This is bull crap.
Business response:
Mr. *****, we have reviewed your comments and would like to learn more about the specifics regarding your interaction with our sales representatives. Please email us at assistance@tomorrowenergy.com or call 888-682-8082 at your earliest convenience. We look forward to speaking with you to resolve this matter.
I had a large man and a sleezy lady named Kim show up at my house. The large man yelled, "Don't shoot, I'm the good guy." They then proceeded to ask to see my electric and gas bill as well stating that the neighbors were complaining about having to pay too high of a rate. They then said that because our utilities are coming from Ohio that they could switch us to getting it from PA. We agreed and they then proceeded to take down our account numbers and other utility info. They then called a number and the person on the other ... read more
Business response:
Tyler, we are so sorry to hear about your experience. While we don’t directly employ outside salespeople, we do contract with 3rd party marketing firms. We are investigating this matter and we will take the appropriate disciplinary actions in order to resolve this issue. Again, Thank you for the valuable feedback. We take it seriously and will utilize this in our training and coaching with our agents. If you would like to reach out to us please email us at assistance@tomorrowenergy.com.
I copied and pasted this persons review because I had the exact same experience!! Had someone show up at my house at like 7:30 pm asking to see my energy bills to let me know if I’m paying too much. He looked at my bill for half a second and told me I’m paying way too much and that he’ll set me up so I get one set rate instead of the normal flex rate I’m paying. So me thinking I’m saving money go along with it. Well after the guy tells me this he makes me give him my number so his company can call me okay I do and they call.... read more
Business response:
Ms. ********, we are sorry to hear about your experience. We are investigating this matter and will take the appropriate disciplinary actions necessary in order to resolve this issue. We take this feedback seriously and will use it in our training and coaching with our agents. Thank you for allowing us to assist you in canceling your contract as well as waiving the early termination fee. If you would like to reach out to us please email us at assistance@tomorrowenergy.com.
Had someone show up at my house at like 7:30 pm asking to see my energy bills to let me know if I’m paying too much. He looked at my bill for half a second and told me I’m paying way too much and that he’ll set me up so I get one set rate instead of the normal flex rate I’m paying. So me thinking I’m saving money go along with it. Well after the guy tells me this he makes me give him my number so his company can call me okay I do and they call. Before that the guy tells me when they ask if he left tell them yes cause he’s no... read more
Business response:
Jordan, thanks for the feedback, and we are sorry to hear about your experience. We are investigating this matter and will take the appropriate disciplinary action in order to resolve this issue. If you would like to exit your contract, we would be happy to waive any cancellation fee. Please email us at assistance@tomorrowenergy.com or call 888-682-8082 so that we can help address your issue.
Frequently asked questions about Tomorrow Energy
How is Tomorrow Energy rated?
Tomorrow Energy has a 3.9 star rating with 1,506 reviews.
When is Tomorrow Energy open?
Tomorrow Energy is closed now. It will open tomorrow at 8:00 a.m.