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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,663 reviews
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LarryW's profile image
LarryW 
11 months ago

Farle, Luis, and Dallas teamed up to make this as seamless and painless as possible. Excellent customer service as well as understanding helped us close a deal that was amicable to both parties. 

Business response:

Thank you for sharing your experience! We’re thrilled to hear that Farle, Luis, and Dallas worked together to make the process seamless and painless for you. It’s great to know that their excellent customer service and understanding helped create an amicable deal for everyone. We truly appreciate your feedback and are glad we could assist you! 

MichyG214's profile image
MichyG214 
11 months ago

Jason went above and beyond . so helpful took his time with my mother and I.Got us into a vehicle fast and easy process.Made this experience as easy as possible.Thank goodness for Jason . 

Business response:

Thank you for sharing your experience! We're so happy to hear that Jason went above and beyond to help you and your mother with the car buying process. It’s wonderful that he made everything fast, easy, and smooth for you. We truly appreciate your kind words and are grateful to have had the opportunity to assist you. If you need anything else in the future, we’re always here to help! 

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joelauralawler 
11 months ago

Easy process and the rep was outstanding. He is an asset to the company and should be awarded so. 

Business response:

Thank you for sharing your positive experience! We’re thrilled to hear that the process was easy and that our representative provided outstanding service. We truly appreciate your kind words and will be sure to pass along your feedback to them. Your recognition means a lot to us! 

Donatella's profile image
Donatella 
11 months ago

Farle and Jordy were very helpful and kind in helping me to navigate the process. 

Business response:

Thank you for your feedback! We're so glad to hear that Farle and Jordy were helpful and kind throughout the process. It's always great to know that our team made the experience smoother and more enjoyable for you. We appreciate you taking the time to share your experience and look forward to assisting you again in the future! 

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Sue 
11 months ago

Was welcome fast and very friendly ! Clean Employees awesome would recommend people to this dear ship! 

Business response:

Thank you for the wonderful review! We're so glad to hear you had a fast and friendly experience. It's great to know you found our employees awesome and the dealership clean. We truly appreciate your recommendation and look forward to welcoming you back anytime! 

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Hailey 
11 months ago

I recently purchased a car and had the pleasure of working with Wylie throughout the process. From the moment I walked in, he was friendly, professional, and most importantly—honest. He really took the time to understand what I was looking for and never made me feel pressured or rushed, which I truly appreciated. Wylie was upfront about everything, answered all my questions clearly, and made sure I felt comfortable and informed every step of the way. It’s rare to find someone in sales who genuinely has your best interests at... read more

Business response:

Thank you so much for sharing your experience! We're thrilled to hear that Wylie made your car buying process smooth, stress-free, and enjoyable. It's always our goal to provide honest, professional service, and we're glad to know that Wylie made you feel comfortable and informed every step of the way. We truly appreciate your recommendation and will be sure to pass along your kind words to him. Enjoy your new car, and we look forward to serving you again in the future! 

Jason84's profile image
Jason84 
11 months ago

Wylie Nelson was very helpful and patient with me and my family. He was a pleasure to work with 

Business response:

Thank you for sharing your positive experience! We’re so glad to hear that Wylie was helpful and patient with you and your family. It’s always great to know that our team makes the process enjoyable. We appreciate your feedback and look forward to working with you again in the future! 

Carlosc's profile image
Carlosc 
11 months ago

Farle of Town East Ford is awesome! He will help you(customer) through out the process! More power to you, Farle! 

Business response:

Thank you for the kind words! We're thrilled to hear that Farle provided such outstanding support throughout your experience. He truly goes above and beyond for our customers, and your recognition means a lot. We'll be sure to pass along your praise! We appreciate your support and look forward to seeing you again! 

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Chris Judd 
11 months ago

Jason Castro did a fantastic job. Our initial contact was by phone, and Jason was friendly with a great attitude. Within 10 minutes I had a personal videos from Jason about the vehicle.. Upon meeting Jason, he was kind, professional, and transparent. During sales negotiations, Jason was there and stayed after business hours to see the sale through.. He was even there after I got out of finance.. I really appreciated his commitment, but then he really took his commitment to another level. Since I now had 2 vehicles at the dea... read more

Business response:

Thank you so much for sharing your incredible experience! We’re thrilled to hear that Jason, along with Ricardo, Jon, and Cas, provided such outstanding service and went above and beyond to ensure you were well taken care of. It's clear that their commitment to customer satisfaction made a big impact, and we truly appreciate you recognizing their efforts. We’ll be sure to pass along your kind words to the team! Thank you for choosing us, and we look forward to assisting you again in the future. 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,663 reviews. 

When is Town East Ford open?

Town East Ford is closed now. It will open tomorrow at 8:30 a.m.