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Town East Ford Service
- Auto Repair
- Mesquite, TX
About this business
At Town East Ford in Mesquite, TX, we know Texans need a car, truck, or SUV that's as tough and dependable as they are. Our Ford-certified technicians are here to keep your Ford running strong with services like oil changes, tire rotations, transmission repairs, and brake repairs. As a Ford Service Center, we use OEM parts to make sure you get that built-to-last performance every time.
Location details
18411 Lyndon B. Johnson Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The Crack We selected this company for their reviews, big mistake. Sales Reviews are not indicative of a good company because by default, ALL salesmen are nice except when they are under their quota, then constipation kicks in. The thing is you don’t see them again after the sell or push you a car but Service, that is a whole different ballpark. 18 Months ago we bought our new mustang, the next day and early am brought it back for a slew of things on our car; a misaligned trunk lid, wipers that wouldn’t dry the windshield, r... read more
Don't Waste Your Time Getting REPAIRS/SERVICE WORK here I originally got my car repaired for collision damage. IT was not done right..the Exterior Strip was coming off of the car and had to take it back not once..not twice...but THREE times to get it repaired.the Right Way. The first time I took car back, The service guy Zach Preddy just basically popped off the exterior strip himself and realigned it and sent me on my way. I did not feel this should have been procedure, as Zach is not a body shop man so he was just basicall... read more
Got ripped off!!! I couldn't get my truck out of park. I researched this before taking it in for service and knew I it needed a part that cost at the most about $130. The service department told me I had to have the entire gear shift mechanism replaced. I argued with them and argued with them and told them I researched this before I brought it to them and I told them they were flat out lying to me. It ended up costing me almost $1000 to get my truck fixed instead of maybe $300. They totally ripped me off. I have nothing good... read more
Not doing what they charge for. My wife bought a new (to Her) Ford Fiesta. She decided that she wanted to take het car to the dealership for oil changes. I told her that the price they want is outrageous and a total waste, you can get an oil change for about a quarter of the price elsewhere. She started listing off all of the extras that Ford does including tire rotation, so I relented. Fast forward a year and we are driving down the road and her low air light comes on, I go to top off the air and notice that the front tires... read more
HORRIBLE SERVICE DEPARTMENT I took in my 2012 F150 because there was a leak. The first time they changed something completely different and still a leak. They thought the 2nd time around would work, YET still a leak. The 3rd time they changed the water something or other then charged an additional $700 AND STILL A LEAK. So, now I am out $1300 total, and in there for the FOURTH time to find out that it was a hose and would be finished in 25 minutes. The entire service department is INCOMPETENT and no refund whatsoever!!! You ... read more
took truck in for coolant flush. Their technician busted my radiator. They charged me $900+ for something THEY broke! my truck has never had a leak of any kind EVER, until now!! I took my truck in for a Pressurized coolant flush. 6.0 diesel. Todd Patti (service adviser) comes to me 20 mins. later and says. the EPA won’t let them do the pressurized test on these trucks because of the amount of coolant in them. I go back and talk to the mechanic and he tells me " we do pressurized test all the time on these trucks. I just coul... read more
When in there to cancel the gap insurance on my truck and they left me waiting for several hours.....there prices are higher than any dealer in the metroplex. The only nice person in there is the receptionist.
Knowing what part I needed and the MSRP of $266.52 for PN# 6F055 Engine Support Bracket; I was told that my cost was $334.48 plus tax a 20% plus markup over list price because I was a do-it yourself customer. Having purchased over $500,000 in New Ford vehicles over the past decade; this experience assures me that I will never visit Town East Ford for parts, service, or any vehicle purchase new or used. They apparently feel justified in screwing customers at every available oppportunity. Voiced my dissatisfaction with Anthony... read more
Frequently asked questions about Town East Ford Service
How is Town East Ford Service rated?
Town East Ford Service has a 4.1 star rating with 723 reviews.
When is Town East Ford Service open?
Town East Ford Service is open now. It will close at 6:00 p.m.