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Town East Ford Service

4.1

About this business

At Town East Ford in Mesquite, TX, we know Texans need a car, truck, or SUV that's as tough and dependable as they are. Our Ford-certified technicians are here to keep your Ford running strong with services like oil changes, tire rotations, transmission repairs, and brake repairs. As a Ford Service Center, we use OEM parts to make sure you get that built-to-last performance every time. 

Location details

18411 Lyndon B. Johnson Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.1722 reviews
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karen2b9's profile image
a year ago

I had to wait 7 working days for a diagnostic test. Ridiculous they are that backed up 

CEYEC's profile image
a year ago

It tooks almost 3 hours for a scheduled oil change! !!!! Don't think I need to say more? 

tom.kay333's profile image
tom.kay333 
a year ago

Great job by Erica! However. I was there for a recall. I received an unrequested full inspection of my car which resulted in a text requesting approval to perform several hundred (maybe thousands) dollars worth of suggested service work. That is why I don't trust dealer service departments and recalls 

juancarlos0's profile image
juancarlos0 
a year ago

Technician left a part of another same model vehicle inside my vehicle. On top of the dash board. That is a no no no. It creates lack of trust. 

NICOLENAGY's profile image
NICOLENAGY 
a year ago

The issue with my car was not fixed. The car was not even driven when I said the problem happened when I drove the car. 

Alexiz_oliveros's profile image
Alexiz_oliveros 
a year ago

I had a horrible experience with my advisor Alberto Vazquez. On two occasions did he not mean what he said. When we first brought in my ford truck he stated it would only take no more than two days to do a diagnostic, which ended up taking a whole week just to do that. Secondly when I brought it back for the repair, he stated I would be have it back that same day since it was a simple one day repair. Which it was fixed within the day but I was in fact unable to take home that same day as he had specified. Since he had not be... read more

RFLEMING1049's profile image
RFLEMING1049 
a year ago

Still waiting on a call from Cody from last week after the cash purchase I made with you. I would appreciate a return call. Service after the Sale is important. Thanks, Ron Fleming 

Tingo1985's profile image
Tingo1985 
a year ago

Insatisfecho, los asociadas no te dicen las verdad, te tratan como nada, no copraria Ford mas! 

Keasha's profile image
a year ago

Do not buy any used vehicle from here. They will know something is wrong with it to you around until your warranty runs out and then say it’s your fault wear and tear and will not fix a xxxx thing. 

Frequently asked questions about Town East Ford Service

How is Town East Ford Service rated?

Town East Ford Service has a 4.1 star rating with 722 reviews. 

When is Town East Ford Service open?

Town East Ford Service is open now. It will close at 6:00 p.m.