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Toyota of Deerfield Beach
- Car Dealers
- Deerfield Beach, FL
About this business
Location details
1441 S. Federal Highway, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I want to tell you that this dealership very nice and was very helpful. This dealership made you feel that you are special and went out of there way of trying to help me to get the vehicle and the prices that I could afford to buy a new car that was a great feeling. I thank God they work with me of helping me of getting a brand new car which is the first time I ever had one. Thank you so much again from TB
While looking online for a used Sequoia with low mileage, I found my 2008 blue Sequoia at the dealership (5 hours away). Bonnie spent a lot of time on the phone with me and examining the vehicle to make sure I felt confident that my drive to Deerfield Beach would be worth it. I was very pleased with the friendliness and integrity of the sales department and the general manager. I have already recommended the dealership and Bonnie to friends.
Robert Ogust GM and Zach Bell made the difference between my decision to lease a new Toyota Corolla or head over to Pompano Honda next door. I am a TUFF customer, very difficult to deal with because "I always do my homework first" Toyota wants there customers back and as AMERICANS we have lost faith in foreign companies. However, let's not loose faith in the Americans selling there products. This is a reputable dealership under "NEW" construction. I was appalled at the practices of so many car dealerships listed here. The ne... read more
Was very unhappy with the service writer and service. at your dealership, just clueless! First of all, the writer couldn't answer hardly any of my questions about an oil change which is really poor? If that's what you hire people your in trouble, i asked for a tire rotation also, i asked him what kind of oil am I getting for the change full synthetic or synthetic blind? He had no clue what I was talking about. I was smart enough to go over to the parts department.And they explained to me what do I .I'm getting on my camry 20... read more
The services is good, but the time is too long! It took 2:30 to get the car into the shop and then got the inspection and got a lot to change I denied to do anything but what will have happen if I said yes, it would have taken 4 hours! And I complained and the customer rep told me they do t have mechanics and I told him we’ll get more, if you are having less mechanic we’ll get more and give a good service we responded were? I told him that is not my problem is yours
Business response:
We are sorry to hear that you feel this way about your recent visit. We understand your frustration, and your feedback is important to us. We appreciate you acknowledging that our service quality is good, and we want to ensure that both our service standards and timing meet your expectations. We would welcome the opportunity to discuss your experience further and work toward a better solution for future visits. Please contact our Customer Relations Manager, Raakhi "Rocky" Shingadia, at rshingadia@vtaig.com or 954-426-6792 so... read more
I took my Highlander there and they said I had to change the transmission, which I didn't. It was just the oil that needed changing.
Business response:
We appreciate you bringing this to our attention. We’re sorry to hear about your experience and understand how concerning this must have been. We’d like the opportunity to review the situation with you directly. Please reach out to our Customer Relations Manager, Raakhi “Rocky” Shingadia, at rshingadia@vtaig.com or 954-426-6792 so we can discuss this further.
Service dept is amazing. Working with Jamie is wonderful. I have had my 2011 car serviced there since 2016. I can’t recommend them for sales. The sales manager told me my car had a blemish on Carfax and therefore the value was reduced. When I asked to see the report he would not show it to me. I asked what the issue was, he would not tell me. I because very suspicious. I have a friend at KIA who ran the report for me and it was a lie. My car is a top rated car in carfax.
This used to be a great dealership. They had parties for the customers with free food, free car wash, gave out freebies, put plastic and paper mats in cars to keep them clean. I even got free detailing! But there is none of this here anymore. So sad. You might still get good service every now and there’s still good coffee. What happened to this place? They couldn’t even mail me a simple service tag that they forgot to place on my windshield with the next service information. Bring back the great service and I’ll come back!
I drove from Jupiter down to your dealership for an oil change, and I learned that the free car wash is still broken on the last time I was there. The service person I dealt with said it’s been out for a while and unsure when it will be fixed. Next, I went to go pay my bill and your dealership wants to charge me a 3% fee when I used a credit card. I find this very insulting. Your dealership has gone significantly downhill. I even tried to look up coupons to use against my bill, but I was unable to find any that I could use f... read more
Business response:
Thank you for taking the time to share your experience with us. To discuss this further and address your concerns in more detail, please reach out to Raakhi "Rocky" Shingadia, our Customer Relations Manager, at rshingadia@vtaig.com or 954-426-6792. We value your feedback and hope to regain your trust by providing a better experience moving forward. Thank you again for your comments.
Frequently asked questions about Toyota of Deerfield Beach
How is Toyota of Deerfield Beach rated?
Toyota of Deerfield Beach has a 4.6 star rating with 13,040 reviews.
When is Toyota of Deerfield Beach open?
Toyota of Deerfield Beach is closed now. It will open at 7:00 a.m.