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When vehicle repair becomes necessary as it will at some point in time, you'll need to decide on OEM parts or cheaper aftermarket parts. Original Equipment Manufacturer (OEM) parts are made specifically to fit your Toyota model whereas aftermarket parts are generic parts made in bulk to fit many different makes and vehicle models. It makes much more sense to use OEM parts than generic parts, at least if you're a driver who wants to maximize every penny that he spends on repairs. Whether it is time for new headlights, a repla... read more
701 E State highway 114, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Be aware of the finance people I have bought two new cars from this dealership with a year gap. I was happy with my first purchase and returned to the same dealership for my second car as well. That was worst decision ever. I trusted them and became loyal to the dealership decided to buy second one from them. I have no complains for salespersons. They are awesome and do great job. But these freaking finance people plays with your minds and sucks most out of you by their nasty tactics of selling extra coverage and all other c... read more
I don't plan on ever buying a vehicle from this dealership. This dealership is only out to sell vehicles although they pretend to care about prospective customers. They will lie and mislead to meet their goals.. After purchase of vehicle is completed, they are quick to send congratulatory emails on your purchase but will not respond to your emails if you have questions or concerns about the purchase. I even tried to email the general manager himself but to no avail. I was able to talk about my issues about my new truck,which... read more
Worst car buying experience EVER!!!! I wouldn't recommend this dealership to anyone. Alex Marinelli was very inexperience and the other man that was sent over to close the deal was extremely rude. Once I realized we were not getting anywhere with the numbers and I asked for the keys back on my vehicle to pick up my kids from daycare and he actually asked me can I find someone else to pick up my kids because once I leave the deal is no longer on the table. That was the final straw for me. I left and went to a different dealer... read more
Fraudulent Dealer Charged for options never installed, I suppose that's how they paid for the new building....sales department completely apathetic! Highly recommend going elsewhere or look at other brands! Service department is about all that's decent there
The Salesman was fine. The Business Manager? Not so much. After Gabriel turned us over to the Business Manager, Aaron Bermea, he wasted our time trying to push us into various maintenance plans we did not want, and had already declined during our conversation with Gabriel. Aaron then deleted the Certified 12 month, 12,000 mile and 7 year, 100,000 power train warranty Gabriel had shown us as part of our final price and simply raised the cost of the car from the $9,978.00 that was on the breakdown of cost Gabriel showed us, (a... read more
Went from Bad experience to Still bad. Liars, do not shop I went in on January 18th looking for a used car under $13,000. This was the beginning of the worst and best car experience, I've experienced a few other car sales through my family, but this one started pretty bad but persistence and simple communication got me in the car that I wanted, for far lower price than I expected. The whole experience started with them showing me an older 2013 Camry SE in very poor condition. Bumpers clips were snapped off, there were severa... read more
They cashed our check My wife and I were in the market for a Rav4 for our youngest daughter and found one at Texas Toyota of Grapevine that looked like it would work . We placed a deposit check for the full amount and signed a contract and were told by the salesman that Texas Toyota of Grapevine would cash our check upon receiving the automobile. However, we found another car at a different dealership that we preferred. We called the salesman (Sergio) to give him the news; however, Texas Toyota of Grapevine ran our check any... read more
Poor Customer Service After the Sale My husband and I filed for bankruptcy in September of 2014. I was driving a 1997 Pontiac Grand Am that obviously had seen better days and was no longer reliable. We were kind of in a tough spot, as far as being able to obtain financing. We had approval from the court to incur debt, and our sales guy quickly got us approved for a 2013 Corolla. The day we purchased the car (October 23, 2015), it was pouring down rain, so we did not get to do a very good inspection of the outside - our fault... read more
extremely rude customer service from carwash 10-27-15 Terribly rude manager at carwash named Daniel very rudely informed me i was not allowed in back where my car was being washed after being told it was fine by a service writer, also my keys were locked in car with engine running when i tried to open car door to leave i was informed by wash attendant that cleaned car my keys were locked in the car but he accepted no responsibility and walked away leaving me to find a emplyee to open my door, after a very kind mechanic got i... read more
Toyota of Grapevine Parts has a 4 star rating with 1,152 reviews.
Toyota of Grapevine Parts is open now. It will close at 7:00 p.m.