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Toyota of Grapevine Parts
- Auto Parts & Supplies
- Grapevine, TX
About this business
When vehicle repair becomes necessary as it will at some point in time, you'll need to decide on OEM parts or cheaper aftermarket parts. Original Equipment Manufacturer (OEM) parts are made specifically to fit your Toyota model whereas aftermarket parts are generic parts made in bulk to fit many different makes and vehicle models. It makes much more sense to use OEM parts than generic parts, at least if you're a driver who wants to maximize every penny that he spends on repairs. Whether it is time for new headlights, a repla... read more
Location details
701 E State highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Poor Customer Service after the sale! I purchased a vehicle from this dealership in April 2019. I emailed the General Manager back in May 2019 about the concerns I had about the purchase process. No response or acknowledgement of the email or concerns. However, he was quick to respond when I initially expressed an interest in buying a vehicle from his dealership in April. I never had a follow-up contact by the salesman or the dealership. I would advise anyone looking for service after the sale or good customer service Look f... read more
Poor Quality Service at Grapevine Toyota The maintenance technicians are not very well trained. In addition, the quality assurance is really poor. It needs better training for returning vehicles in shape.
Dishonest Do not... and I repeat... do not... even mess with these people. I’m a very strong woman and didn’t heed other peoples’ warnings and it has caused me so much grief. From the lies (being told I could be in and out in 20mins) to how the sales took my keys and wandered off so I could leave... then I had to ask for them repeatedly... to then being told just twenty more minutes... and didn’t leave until four hours later. Dirty, scuzzy, and unsafe. Would never go there again. I hope they go out of business. Oh, and P.S. ... read more
Beware of Finance guy!!! I bought a 33000 mile rental Corolla. Haggled for two hours to negotiate 15000.00 walk-out price. Then a HIGH PRESSURE finance guy takes us to back room to sign papers. He lectured us for 2 hours on why we had to buy MPP extended warranties. Finally got tiered of arguing with him and settled for just a fraction, 3600.00. Interest for 1st time buyer with excellent credit was 8.9 percent. 1st salesman said I could refinance for 4 percent in 6 months. It’s actually a year. Glad the nightmare is over!
No Customer Service I recently purchased a used car from Toyota of Grapevine. During the purchase I was reassured that the vehicle had been thoroughly checked, anything needing repaired was repaired. The day after purchasing the vehicle, having driven under 100 (from dealership,home and work), the check engine light came on. I took it to my regular technician and was informed the turbo has a leak, he told me the dealership should cover this repair since it had been such a short time frame from purchase. I contacted the deale... read more
Adding charges to contract I give this a -1 for dishonest business practices. Grapevine Toyota(Texas Toyota) added a charge to my financing of $1200 and did not tell me about it. I find this out later and they would not refund my money. It was for some special coating of the interior and exterior that is a scam. It does nothing. What a ripoff place. I will never buy here again. I should file charges.
scammers, liar, web of lies These are very very very bad people. If you are a first time buyer or anyone who plans on buying a car from these guys as a guy who purchased a car from these people, DO NOT!!! I REPEAT DOOOO NOT buy from them but if you decide to risk your luck I will do my best to let you know what you're up against so you can have the upper hand. So I was a first time buyer and my sales man was MIGUEL CARDENAS. This was my first car so I literally checked car selling websites every day for 3-4 months about 5 ti... read more
They Made An Idiot of Me BUYER BEWARE!!! THEY WILL LIE TO YOU!!! Stopped in on a Friday and they had a car I liked, except that it needed two new tires. We negotiated two new matching tires into the cash price and they said it would probably ready for pickup on Monday. I told them I needed it right away and that there was another car at another dealer that was ready to go, so I told them thanks for their time. They then came back and said the tires were already ordered so it could be ready on Saturday. I agreed to the deal, ... read more
Worst experience ever. Never go there again. This is by far was the worst car buying experience. Everything went wrong. We end up buying a car from them just because of the price. Management was rude, careless, no customer service skills. Starting from Bruce Jackson and Omar. These guys will lie straight up in your face and don't mind backing out of any promise they made to make more money. If you decide to go there just stick to your word. Make sure to read every document before signing. If you have your own financing which... read more
Frequently asked questions about Toyota of Grapevine Parts
How is Toyota of Grapevine Parts rated?
Toyota of Grapevine Parts has a 4 star rating with 1,152 reviews.
When is Toyota of Grapevine Parts open?
Toyota of Grapevine Parts is open now. It will close at 7:00 p.m.