This profile has been claimed by the business owner or representative.
Toyota of Grapevine Parts
- Auto Parts & Supplies
- Grapevine, TX
About this business
When vehicle repair becomes necessary as it will at some point in time, you'll need to decide on OEM parts or cheaper aftermarket parts. Original Equipment Manufacturer (OEM) parts are made specifically to fit your Toyota model whereas aftermarket parts are generic parts made in bulk to fit many different makes and vehicle models. It makes much more sense to use OEM parts than generic parts, at least if you're a driver who wants to maximize every penny that he spends on repairs. Whether it is time for new headlights, a repla... read more
Location details
701 E State highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Worst customer service EVER!!!! Worst customer service ever. I used to go to them for servicing of both my Toyota vehicles, but their service has deteriorated to a point where they don't even care for their long time customers and just want to extract money. I had a terrible experience with Robert. Here are the issues I experienced: 1. I wanted a window tint and was never even asked what kind of tint I need. I was just told it will be $200 and that's it. The tint was not at all what I wanted. The manager told me they never a... read more
Loved our sales guy, Miguel. Other than that, an excrutiati I have bought many many cars in my lifetime. This was by far the worst experience I have had. My daughter found a 2017 Rogue online for the price we wanted. Perfect! We were greeted by Miguel, our salesman, one of the most likeable and personable guys I've encountered. We drove the car. That's it, done deal. Had already spoken with our credit union and were going to finance through them. Went inside and met the "manager" who went through numbers with us. After addin... read more
Don’t waste your time here Matt (sales) Patrick (sales manager) funny their names aren’t listed here. I stopped by 3 or 4 times while I was looking for a vehicle. Finally, I thought we had agreement only for them to promptly start to play the typical car dealer games and all the xxxx waiting and waiting. Decided I’d had enoug and that they had wasted enough of my time. That’s when they decided to play the whole “we don’t know where your keys are” Matt the sales person immediately gave me the blank stare, followed by some oth... read more
So bad from sales to the group of trash inside. The sales staff is so bad. The ultimate in trash high pressure sales guys. They don't care if you get what you want..... just sell the car and move to the next customer. What a rip off. Do away with scummy sales guys and go to a show room test / drive buy online model. Buying a care should be a fun experience like Lexus. These Corporate stores are so bad. How much money do you need Warren Buffet. Warren put you brains to work and try some new dealership models. Current model is... read more
Dealer tries to avoid warranted repairs Airbag light came on 5 months after a new purchase. The paperwork stated that the airbag light was on because a water bottle was under the passenger seat. Water bottle was removed and the airbag light has been on ever since. Also, Interior trim popped loose running up both sides of the front windshield and we notified the dealer, about that. All they did was pop the trim back in. The trim popped back out on the way home from the dealer. Oh well, we just live with the trim popped out ha... read more
TRAPPED IN A DEAL My first car buying experience was absolutely distressing. I am taken aback by the way my complaints are being handled by the sales professional who sold me the car. I feel that I was trapped in a deal. If you are purchasing a new car, please do not think of Texas Toyota of Grapevine
Terrible Dealer Bought a new sienna xle listed for 32500 creme brule by the time we left total was over 40000.00 charged a tranfer and hold fee 1500.00 zactek 2500.00 etc... Only reason I still purchased is the wife wanted that color.. Service department is worse!! Two hour+ wait for oil change WITH an appointment!! God these people do not care at all about the customer they are more interested in upsaling you.
Bad sales people Toyota of Grapevine is exactly the negative picture that comes to mind when you hear ‘used car salesman.’ We bought a 2015 Toyota Highlander from them in November. The ‘low tire pressure warning’ came on within 5 minutes of leaving the lot, so we returned to the dealership. They assured us that it was just because it was a cold evening, they added to air to the tire, and sent us on our way. Reasonable response, but it turns out that the tire has a slow leak and I’ve found myself adding air to that tire every... read more
Not a dealer you can count on! Toyota of Grapevine is exactly the negative picture that comes to mind when you hear ‘used car salesman.’ We bought a 2015 Toyota Highlander from them in November. The ‘low tire pressure warning’ came on within 5 minutes of leaving the lot, so we returned to the dealership. They assured us that it was just because it was a cold evening, they added to air to the tire, and sent us on our way. Reasonable response, but it turns out that the tire has a slow leak and I’ve found myself adding air to t... read more
Frequently asked questions about Toyota of Grapevine Parts
How is Toyota of Grapevine Parts rated?
Toyota of Grapevine Parts has a 4 star rating with 1,152 reviews.
When is Toyota of Grapevine Parts open?
Toyota of Grapevine Parts is open now. It will close at 7:00 p.m.