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Toyota of Grapevine Parts

4.0

About this business

When vehicle repair becomes necessary as it will at some point in time, you'll need to decide on OEM parts or cheaper aftermarket parts. Original Equipment Manufacturer (OEM) parts are made specifically to fit your Toyota model whereas aftermarket parts are generic parts made in bulk to fit many different makes and vehicle models. It makes much more sense to use OEM parts than generic parts, at least if you're a driver who wants to maximize every penny that he spends on repairs. Whether it is time for new headlights, a repla... read more

Location details

701 E State highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.01,152 reviews
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Muzic8139's profile image
Muzic8139 
8 years ago

Worst buying experience ever Paid cash for used car. Took several days to be able to pick it up with it only being cleaned and tires change none of real issues fixed even though I was told all would be taken care of. Salesman said sorry so many times I was tired of hearing it as it meant nothing from them and I said exactly that. Visit Yelp for others real reviews.of this dealer. 

Bhobbs's profile image
8 years ago

Totally rude and uncooperative!! Don't waste your time. I called these guys ready to buy a truck. They refused to deal with me being from out of town. The "sales manager" told me I would literally have to fly in to Dallas and physically come to their location to sign the paperwork and they would refused to deliver the truck just a few hours away. What year is this? 1985? Every other dealer I have talked to this week has transport, ESign options, or willing to FedEx everything. 

Agustin's profile image
8 years ago

DONT WASTE YOUR TIME COMING HERE I would not recommend for ANY ONE to come here!!! STAY AWAY FAR FAR AWAY!!! this dealership is not veteran friendly not customer friendly NOT THE PLACE TO DO BUSINESS!!! 

The Modawells's profile image
The Modawells 
8 years ago

Old School bait and switch Contact internet sales on a S10 pickup they had advertised on a CarFax site. Received an email, from Mike MacCormick, this morning stated they still had the pickup. When I called this evening to counter offer, Mike stammered around and told me "they got rid of the car today because they valued their customers and the asking price was way too much for that pickup and they just couldn't charge their customer like that." Such bull! You are in the car business if a car doesn't sell at a marked price or... read more

Megpi's profile image
8 years ago

Never thought I would,be treated that way Well- the listed below was my gf's experience which is pretty awful: "I honestly don't know where to start for this review. I want to say that ironically the sales person was nice and not aggressive. I also want to say that the original car I was looking at was not doable as it was used and wouldn't work with what I wanted and was bringing to the table. Which all of that was fine. I was very clear that I didn't need a car, just was looking to see my options. I understand loan to valu... read more

Kenneth Fusselman's profile image
Kenneth Fusselman 
8 years ago

Service center Made a 720 am appointment to have wheels I ordered a month ago put on took 2 hrs and no one knew why or cared to know. 

Sharonx5's profile image
9 years ago

Very disappointed in the "customer service" of sales Had a 10:30 Saturday appt to purchase a specific vehicle. After waiting for the person for our appt (they weren't ready at 10:30), we went for an appraisal drive in my current vehicle (trade-in). I had been there for at least an hour before the sales guy went to get the key for the vehicle that I was planning to purchase. Comes back after a while to tell me that it was loaned to a corporate exec and was parked at the airport and wouldn't be back until Monday. I drove over ... read more

Nilu3's profile image
9 years ago

Worst dealer to go to The director was very rude, did not value customer. waste of money because they always try to upsell and show you expensive cars. Will never show you what is online and will not try to work with your needs. The worst experience ever mostly the director made it even worse !!!!!!!!! 

abc's profile image
9 years ago

I bought two cars and they are aweful I not sure where to start but I walked in trying to buy two cars for my kids. The sales man had 3 months experience and could not find any of the cars on line. We went to the back and found 1 car that had a busted axle. Then found another that was blocked in could not take it out for 30 min. We tried to talk price and all he could do was list price ( then the bs back and forth with the manager wink wink) and we get to what I called the out the door price. They come back and add 400 for f... read more

Frequently asked questions about Toyota of Grapevine Parts

How is Toyota of Grapevine Parts rated?

Toyota of Grapevine Parts has a 4 star rating with 1,152 reviews. 

When is Toyota of Grapevine Parts open?

Toyota of Grapevine Parts is open now. It will close at 7:00 p.m.