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Toyota of North Charlotte Service Department
- Auto Repair
- Huntersville, NC
About this business
Toyota of North Charlotte is here for ALL of your auto service needs. Whether you're in need of an oil change, brake service, battery service, tire rotations or new tires, or a tune-up, we offer all automotive services at competitive prices. On top of that, we service ALL makes in models to ensure we can get you back out on the road. Our Toyota-certified techs are here to give you the peace of mind you deserve, and we offer auto service specials to help keep your car maintenance affordable. Let us get you on a routine car ca... read more
Location details
13429 Statesville Rd, Huntersville, NC, 28078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 5:00 p.m. |
Terrible coordination I brought my 4Runner in for a simple serpentine belt change and to change out a faulty one yr old battery. The service took about 1.5 hours in total with an appointment. When I went outside I looked to see what the new belt looked like, but I really could not see a difference. As it turns out, they never even changed the belt, but they did charge me for it!!!!! $128.00 and they never even did the work!!! I was just about to call the better business bureau when I had a chance to look a couple days later.... read more
Every time I have come for servicing, there have been suggestions to replace parts. Its like milking money every time with different things. I am not an expert and hence gave them the benefit of doubt until last time when the rep mentioned all tires are worn out and they should be replaced. This time I was sure they are simply trying to make money since I had changed 2 tires recently. Upon further research, the service rep found out that I indeed had replaced 2 tires. I don't have any more faith in this service center and wi... read more
This is simply put, a terrible dealership. I brought my 2008 Toyota Prius, which I had purchased from them and brought in to them for every service related issue throughout the years that I have had it, and after two hours of waiting for the service to be completed, the service manager came to me and set that when they were test driving the car afterwords, it caught on fire. The car was then towed back to the dealership and it was obvious that it was totaled. At the time they were very considerate by placing me in a rental c... read more
No no no no no I would not send any of my family or friends to this dealership. We looked here when we were looking to trade our car in. By the way it was a Toyota as we purchased from there a couple of years before. They were rude then and are still rude. But it is so close to my house. Like 5 minutes. We actually had heard from another friend that they had a bad experience there as well. They said they went Toyota of Gastonia. So we went there and ended up trading our car there. Great experience! Well after I purchased fro... read more
Service department has never been able to fix our car. The steering has been shaky since new, while under warranty they balanced tires aligned the front end repeatedly. When the warranty ended we are stuck paying for these services to make the car driveable. Now with all the acceleration recalls most customers are saying how issues were just ignored at the dealer and the company, we do believe that is so since we experienced it first hand. Last time we visted the dealer they left a shop rag in out HVAC system to be chewed up... read more
Good Morning; My name is Kenny Thompson and back in Good Morning; My name is Kenny Thompson and back in November I purchased a used 2009 Mitsubishi Galant from Toyota Of North Charlotte. The night I got the car Craig Johnson and Jackie Crane bent over backwards to get the payments I needed to fit my budget. They were actually concerned about my financial situation. The car had low miles and seemed to be in great shape. Over the last couple of months I noticed water in the rear passenger floor board on a few occasions, but ch... read more
You know that stereotype that Dealerships Service departments will rip you off? Well Toyota of Lake Norman is the reason they have that reputation. I took my Camry to Toyota of Lake Norman to have the sunroof checked after I found out that no other Service companies would look at a factory installed Sunroof and a dealership was my only option. So...They called me the morning after I dropped off the car and they told me that they would have to replace the Rail, 2 Cables and the motor. Their description was that the 2 Cables w... read more
Frequently asked questions about Toyota of North Charlotte Service Department
How is Toyota of North Charlotte Service Department rated?
Toyota of North Charlotte Service Department has a 4.8 star rating with 1,515 reviews.
When is Toyota of North Charlotte Service Department open?
Toyota of North Charlotte Service Department is closed now. It will open tomorrow at 6:00 a.m.