Toyota of North Charlotte Service Department

Dkn 

on DealerRater

10 years ago

Great service Lauren Aronovski Was wonderful. The repairs took awhile but it was a lot that needed to be done. She made it bearable with her calm demeanor and great customer service. Being a manager in hospitality I appriciate people who care about their jobs and their customers. It's also nice to know that I can trust a repair shop that will not jack up their prices for profit. I was quoted three times the amount at Meineke. 

Scotty 

on DealerRater

10 years ago

Truck Bedcover During a scheduled oil/filter change, I looked into having a bedcover installed on my Tocoma. John Ricardo was extremely helpful providing me with the various options and costs associated with installing the cover. With John's help, I set up an appointment. When I arrived, John met me before I even had time to even get out of the truck. He had earlier told me it would take between 1.5 and 2 hours for the work. I was in the service area for just over 1.5 hours. John took time (in the sleet and snow) to show me ... read more

jcmoore02 

on DealerRater

10 years ago

Great staff I have been getting my 2005 Highlander serviced at Toyota of North Charlotte for almost 6 years now. Eric Olsen has always been very helpful and works with me on what needs to be done with my car. He remembers me and my car every time I come in. It's refreshing not to feel like you are being taken advantage of. I trust what he and the rest of the staff in the service department tell me about my car. I would recommend the service dept. at Toyota of North Charlotte to anyone. 

ocnsandy 

on DealerRater

11 years ago

I have been very pleased with the quality of service I have received each time I bring my car in for service. The staff is friendly, courteous, and knowledgable about my car and the service required to keep it in top quality performance, 

mkalyon1 

on DealerRater

11 years ago

Eric Olsen has helped me before in servicing my Toyota Prius and i keep on bringing it back from South Charlotte driving 25 miles literally due to the service i get. I will recommend again 

whitedaisies03 

on DealerRater

11 years ago

Eric Olsen is the friendliest service advisor that you have working for you! He’s very nice and respectful. Eric is easy to talk to and you can easily understand him. He tells you the exact time when you car will be ready. I enjoy going there when he is able to help me. I think he’s the best there!! 

tomrynne 

on DealerRater

11 years ago

Edwin Montalvo was very helpful and made excellent suggestions when I brought my 03 Corolla for service. He clearly explanined what was needed for this car. I will definitely continue to bring my cars to your store for further services. 

sloanjam 

on DealerRater

12 years ago

The service department at this dealership is outstanding! I consider Will & Eric personal friends just from my experience with them in the service department over the years! You never feel like you are getting swindled like most service departments. It's like they are looking after my best interest. 

Sarakathleen 

on DealerRater

12 years ago

I needed oil change, new tires and brakes after 6pm and had told them I'd be willing to leave car there for a day or two to give them enough time. They had everything I needed done by 830 that same night. The work was flawless and I feel like I'm driving a new car!