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150 SW 7th St., Renton, WA, 98057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not going back again! I am VERY disappointed with my service. Not only was my drain plug replaced with a bigger one, it caused my oil to drip and I have to use a third party servicing center to fix the issue WITHOUT any problem. I was not coaxed or suggested to change my oil pan at the cost of $800+ !! I was told it's because my car is "old." Does having an old car have to be treated poorly just so I can spend more money? I am pissed at what happened because I expected Toyota servicing center to do their job right, I ha... read more
Customer They wrotte the owen review, they Mark excellent on everything and maker customers significa it. How unprofetional Hey said that the were washing my car but the didnt .
Estimate Well from a Chevy to Toyota you’re price for changing some gasket 6k I’ll think twice for bringing back to dealership still keep my truck but bad for dealership for overpriced fixed I’ll tell the hospital I work at the estimate to crazy!👎
Terrible unprofessional behaviors from sales perso Im very unstisfied.with thhe sales person behavikf.he lied a lot.he hid a big body damage.i didnt see it untill i was about to drive.he needs implicit bias training.he treats customets differently his name is NV GO
Doug provided excellent service desk assistance. Technical service was not entirely satisfactory. Each time the car tires are rotated, one wheel cap is not fully tightened. I forgot to mention something upfront, because it has been a consistent occurrence. Ideally, I should not have to make a request for the tech to make sure all wheels are secured, including locking wheel caps.
Amazing customer service I made an appointment online, I never got confirmation email back. Then I called to dealer for set up an appointment for oil change. The lady told me that I don't have to make an appointment for oil change.what I have to do Just walk in any time Monday through Saturday 7am-5pm. I walk in today. One of the advisor told me three hours and half waiting time. As a customer maybe my time doesn't important to your company.but I don't believe there is lots of the people could spend 3hours and half for an oi... read more
Uber driver Not everything was explained completely. I purchased the car without not knowing or understanding everything
don't buy here they hit your credit hard They took the registration to the car I owned and held it hostage. I called 4 times to have them mail it. It went straight to voicemail. No one called me back. Finally sales rep says come pick it up. REALLY! Went to get it because of their refusal to mail it. Because of their hard hit my credit score came down dramatically. It took them 20 mins to get my registration back to me. That's speedy service.
Business response:
Jean I am sorry to hear of your negative experience in sales, this does not sound like the typical customer service practices we enforce upon our employees. I have forwarded your review to management in hopes we can get to the bottom of this. Is there a best way to get in contact with you? Please feel free to email me at [emailprotected]. Thank you Lyz Pynsky | Obrien Auto Group
Disappointed in their service department My husband has had to bring his truck in a few to many times lately. The light came on, usually meaning, time for the oil change. We take it in, and they stated a few other things needed to be fixed.. $800 right off the bat..of course they NEVER bothered to look to see if it was covered by the warranty until my husband asked them to.. Oh.. guess what.. it is.. gesh.. do we REALLY have to do your job for you?? seriously? We get it home, 2 days later, the light comes on again.. so off w... read more
Toyota of Renton has a 4.4 star rating with 4,518 reviews.
Toyota of Renton is open now. It will close at 6:00 p.m.