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1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Easy and comfortable waiting environment
Business response:
We truly appreciate your positive feedback about our waiting area. Creating a comfortable and welcoming environment is an important part of our commitment to exceptional customer service. Our goal is to make your time with us as pleasant and stress-free as possible while you wait for your vehicle service. We're delighted to hear that we've succeeded in providing an easy and comfortable waiting experience. Thank you for taking the time to share your thoughts and for choosing our service center. We look forward to continuing t... read more
I loved the experience and his team is Spectacular ,Thank you you
Business response:
Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your experience with us and that our team made a spectacular impression. Providing exceptional service is our priority, and your kind words truly motivate us to keep up the great work. We appreciate you taking the time to share your thoughts, and we look forward to serving you again in the future. Thank you for choosing us!
Very helpful and time efficient.
Business response:
We appreciate your positive feedback highlighting our commitment to helpful and time-efficient service. Our team understands how valuable your time is, and we strive to provide quick, supportive assistance during every visit. Your recognition of our efficiency and helpful approach means a great deal to us. We aim to make every customer interaction smooth, productive, and focused on meeting your automotive service needs. Thank you for choosing our service center and for taking the time to share your experience. We look forwar... read more
Great service! Only place we go to service our vehicles!
Business response:
We are truly honored by your loyalty and enthusiastic recommendation. Being the go-to service center for your automotive needs is a testament to the trust we've built with you and your family. We take great pride in consistently delivering the high-quality service that keeps our customers coming back. Our team is dedicated to maintaining the standard of excellence that has earned your continued confidence. We appreciate you taking the time to share your positive experience and for choosing us as your trusted automotive servi... read more
Very patient. Good communication.
Business response:
We appreciate your feedback highlighting the patient and communicative approach of our team. Providing clear, helpful communication is a core value of our service center, and we're pleased to know we met your expectations during your visit. Our goal is to ensure every customer feels heard, understood, and comfortable throughout their service experience. Thank you for recognizing the effort our team puts into delivering exceptional customer care. We look forward to continuing to provide you with the same level of attentive an... read more
Always asking Michael for your services and receiving a satisfied maintenance/repair experience:)
Business response:
We appreciate your loyalty in consistently requesting Michael for your service needs, and we're glad to hear that you've had satisfying maintenance and repair experiences with him. Your continued trust means a great deal to us. We always strive for a 5-star experience, and we're eager to understand if there are any areas where we can improve to make your future visits even better. Your feedback is invaluable in helping us enhance our service quality. We kindly invite you to reach out to Maria Arenas at marenas@vtaig.com to s... read more
Staff was nice and friendly. They did the oil change and multi inspection in acceptable amount of time.
Business response:
Thank you for your positive feedback! We're glad to hear that our staff was nice and friendly, and that your oil change and multi-inspection were completed in a timely manner. We aim to provide efficient and friendly service to all our customers. We appreciate your support and look forward to assisting you again in the future!
The toyota of richardson reminded me about my first free service of new car ,birthday the tech try to convince me to pay something about the somkind of fluid adding to fuel.
Business response:
Thank you for your review! We're glad to hear that we reminded you about your first complimentary service, and we hope you had a great experience overall. We understand that our technicians are here to provide recommendations for your vehicle's maintenance, and we appreciate your feedback regarding the suggestion for additional fuel additives. Your satisfaction is important to us, and we value your insights as they help us improve our service. If you have any questions or need further assistance, please don't hesitate to rea... read more
Service Advisor Less was excellent and provided information as requested.
Business response:
Thank you for your positive feedback! We're glad to hear that Service Advisor Less provided you with excellent service and the information you requested. Our team strives to be knowledgeable and helpful, and it's great to know we met your expectations. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Toyota of Richardson has a 4.4 star rating with 22,935 reviews.
Toyota of Richardson is closed now. It will open at 7:00 a.m.