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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Good job and every employee is friendly.
Business response:
Thank you for your kind words! We're so glad to hear that you had a positive experience with our team and found every employee to be friendly. Our staff is committed to providing excellent service, and your feedback truly motivates us to keep up the good work. We appreciate you taking the time to share your experience, and we look forward to welcoming you back soon! If you need anything else, please feel free to reach out.
Excellent! glad to be able to also work with a fellow veteran like Patrick!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience working with Patrick. It's always great to connect with fellow veterans, and we're proud to support our military community. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience. If you need anything else or have further questions, please don't hesitate to reach out. We look forward to serving you again in the future!
My service representative, Marco, was knowledgeable, helpful, and had a great sense of humor.
Business response:
We are delighted to hear about your outstanding experience with Marco, our service representative. Your feedback highlights exactly the qualities we value in our team - technical knowledge, helpfulness, and the ability to create a positive, engaging interaction. Marco's approach embodies our commitment to providing not just expert service, but also a pleasant and comfortable experience for our customers. We appreciate that he was able to combine professional expertise with a friendly demeanor that made your service visit enj... read more
Already did! Yes, good shop to recommend. Like the new chairs in the waiting rooms.
Business response:
Thank you for your positive review! We're glad to hear that you had a good experience and that you enjoyed the new chairs in our waiting room. Comfort is important to us, and we appreciate your recognition of our efforts to enhance your visit. Your recommendation means a lot to us, and we're committed to continuing to provide quality service to all our customers. If you have any suggestions or further feedback, please don't hesitate to share. We look forward to welcoming you back!
I truly like what got,I know and experienced for a very long time. Thank you.
Business response:
Thank you for your lovely review! We're so glad to hear that you are happy with your experience and what you received. Your satisfaction means a lot to us, and we appreciate your continued support. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Great service and follow up. From the very beginning, scheduling the service, the agent taking the car was extremely professional.
Business response:
Your detailed feedback highlights exactly what we strive to achieve in every customer interaction. From the initial scheduling process through the service completion, our team is committed to delivering a professional, seamless experience. We truly appreciate you acknowledging the professionalism of our scheduling agent and the overall quality of our service. Creating a smooth, customer-focused experience is our priority, and your comments confirm that we are meeting our goals. Your comprehensive feedback provides valuable i... read more
Very friendly staff all around.
Business response:
We are truly grateful for your positive observation about our team's demeanor. Creating a welcoming and friendly environment is a core priority for our entire staff, and we're delighted to know we successfully delivered a positive experience for you. Our team understands that exceptional customer service goes beyond technical expertise - it's about making every interaction comfortable and pleasant. Your feedback reinforces that our commitment to cultivating a warm, approachable atmosphere is resonating with our customers. We... read more
Friendly and good service , I like to come and have the service here .
Business response:
We are delighted to hear about your positive experience with our service team. Your feedback that our staff is friendly and that you enjoy coming to our location means a great deal to us. We strive to create a welcoming environment where customers feel comfortable and receive high-quality service. Our team works hard to ensure that every visit meets your expectations, and we are grateful that you find value in choosing our business for your service needs. Your continued loyalty is what drives us to maintain our commitment to... read more
I'm waiting for three hours and there
Business response:
Thank you for your feedback, and we sincerely apologize for the long wait time you experienced. We understand how frustrating that can be, and it's not the standard of service we strive to provide. To help us address your concerns and improve your experience, we encourage you to reach out to Maria Arenas at marenas@vtaig.com. She would be happy to discuss your experience and assist you further. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you in the future.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,935 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.