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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I greatly appreciate the courteous and quick response to my call by Lee schuster. The service of my car went smoothly and efficiently. Thank you.
Business response:
We're grateful for your detailed feedback highlighting Lee's exceptional customer service. Our team takes pride in providing prompt and courteous assistance, and we're pleased to hear that your service experience was smooth and efficient. Thank you for recognizing Lee's commitment to delivering high-quality customer care. Feedback like yours helps motivate our team to maintain our high standards of service. We appreciate you choosing our dealership and taking the time to share your positive experience.
Excellent Service will come back
Business response:
We're thrilled to hear about your excellent service experience and are particularly pleased that you plan to return to our dealership. Customer loyalty means a great deal to us, and we look forward to continuing to meet and exceed your expectations. Thank you for your confidence in our team and for taking the time to share your positive feedback.
Good environment and refreshments if the can speed up the service
Business response:
We appreciate your feedback about our dealership's environment and refreshments. We're glad you found our waiting area comfortable and enjoyed our refreshment offerings. We understand your suggestion about improving our service speed and welcome the opportunity to address this directly. We invite you to contact Maria Arenas at marenas@vtaig.com to discuss your experience in more detail and share specific insights about how we might enhance our service efficiency. Your input is valuable in helping us continually improve our c... read more
Professional, effective, friendly
Business response:
Thank you for your concise yet impactful review! We're thrilled to hear that you found our service to be professional, effective, and friendly. These qualities are fundamental to our team's approach, and it's gratifying to know that we met your expectations in these areas. Our goal is to provide a welcoming environment while delivering high-quality service efficiently, and your feedback confirms that we are on the right track. We appreciate you taking the time to share your experience, and we look forward to serving you agai... read more
Was an excellent experience purchasing a car at a great price, highly recommend.
Business response:
We are thrilled to hear about your excellent car purchasing experience with us! Your positive feedback affirms our commitment to providing outstanding customer service and competitive pricing. We appreciate that you took the time to share your satisfaction and recommend our dealership to others. Our team works diligently to ensure every customer finds the right vehicle at the right price while making the purchasing process smooth and enjoyable. Thank you for choosing our dealership and for your enthusiastic recommendation.
I had my car serviced and it was a pleasant experience.
Business response:
We are pleased to hear that your vehicle service experience with us was pleasant. Our team works hard to ensure every customer visit is smooth, comfortable, and meets your expectations. Your positive feedback reflects our commitment to providing high-quality service and creating a welcoming environment for our customers. We appreciate that you took the time to share your satisfaction with our service department. Thank you for choosing our dealership for your automotive service needs.
Love this dealership! Thankyou for the great service!
Business response:
We are truly delighted that you had such a wonderful experience at our dealership! Your enthusiasm and positive feedback mean a great deal to our entire team, who work hard to provide exceptional service to every customer. We always strive to create memorable experiences that go beyond just selling or servicing a vehicle. Your kind words validate our commitment to customer satisfaction and highlight the dedication of our staff. Thank you for your wonderful review and for choosing our dealership. We look forward to continuing... read more
Great experience at Toyota of Richardson, prompt quality service. Identified several potential issues, clear explanation with patience, and fixed whatever really need to be done.
Business response:
Thank you for your wonderful review! We're delighted to hear that you had a great experience. It's fantastic to know that our team provided prompt, quality service and clearly explained the potential issues while showing patience throughout the process. We take pride in ensuring our customers receive the best care possible, and we're glad we could address what was truly needed. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
The wait is the only disappointment especially after a scheduled appointment. Almost 2 hours for an oil change is just too much Otherwise the service was good
Business response:
We appreciate your detailed 5-star review and candid feedback about your service experience. While we're pleased that you found the overall service good, we acknowledge your frustration with the extended wait time, particularly following a scheduled appointment. Our team understands that an oil change should not consume nearly two hours of your day, and we take your concerns about wait times seriously. We are committed to improving our scheduling and service efficiency to ensure our customers' time is respected. Your feedbac... read more
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,935 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.