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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Upon my visit,the technician was wonderful and knowledgeable for the reason I brought my vehicle in.
Business response:
Thank you for your positive feedback! We're glad to hear that our technician was wonderful and knowledgeable about your vehicle's needs during your visit. Providing expert service is important to us, and it's great to know we met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!
Toyota of Richardson does everything right. Unnecessary maintenance (if it's not broken, don't fix it) doesn't occur. The service is fast, knowledgeable, friendly, professional, and reasonably priced. Also, replacing the unprofessional, ratty, grungy old chairs with new chairs in the waiting areas, was a statement of professionalism.
Business response:
Thank you for your excellent review! We're thrilled to hear that you feel we consistently deliver a high standard of service. Our commitment to only performing necessary maintenance and providing fast, knowledgeable, and friendly service is something we take great pride in. We're also glad you noticed the improvements in our waiting area! Creating a welcoming and professional environment for our customers is important to us, and your feedback validates our efforts. If you need any further assistance or have any questions, pl... read more
Personal attention and availability to answer questions. Easy appointment set up. Nice waiting area.
Business response:
Thank you for your positive review! We're thrilled to hear that you appreciated the personal attention and the availability of our team to answer your questions. It's great to know that setting up your appointment was easy and that you enjoyed our waiting area. Your satisfaction is our priority, and we're here to help whenever you need us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Excellent service and speed.
Business response:
Thank you for your brief but glowing review! We're thrilled to hear that you experienced excellent service and speed during your visit. Providing prompt and quality service is our top priority, and it's wonderful to know we met your expectations. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again!
I waited too long but the service was good.
Business response:
Thank you for your feedback! We're glad to hear that you found the service to be good, but we sincerely apologize for the wait time you experienced. Your time is valuable, and we appreciate your patience. We are continuously working to improve our efficiency, and your input helps us in that effort. Thank you for sharing your experience, and we hope to provide you with an even better visit next time!
I liked there listening to the customer need. I did not like there waiting area
Business response:
We appreciate your candid feedback about your recent experience. We're pleased to hear that our team excelled at listening to your specific needs, as attentive customer service is a core value of our organization. However, we take your comments about our waiting area seriously. We understand that the environment where customers spend their time while waiting for service is an important aspect of their overall experience. Your input provides valuable insight into an area where we can make meaningful improvements. We are commi... read more
Everything was very good. From the service tech to the check out.
Business response:
Thank you for your positive feedback! We're delighted to hear that everything went well during your visit, from the service tech to the checkout process. Providing excellent service is our priority, and it's great to know we achieved that for you. We appreciate you taking the time to share your experience and look forward to serving you again in the future!
Thank you for fast and excellent service.
Business response:
Thank you for your kind words! We're thrilled to hear that you received fast and excellent service. Our team is dedicated to providing the best experience possible, and it's rewarding to know we met your expectations. We appreciate you taking the time to share your feedback and look forward to serving you again in the future!
I'm happy for your excellent service
Business response:
Thank you so much for your kind words! We're delighted to hear that you are happy with our excellent service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,935 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.