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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
My technician was very nice and helpful
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. Your kind words about your technician being helpful and providing excellent care truly mean the world to us at Toyota of Richardson. It's feedback like yours that motivates our team to continue delivering the quality service that Toyota owners deserve. We're thrilled that you felt well taken care of during your visit and appreciate you taking the time to share your positive experience.
Lee Schuster has been my Service Advisor for over 15 years and is the only reason I have chosen to purchase either new or used Toyota's from the Richardson dealership. My latest purchase is a 2025 4 Runner TRD Sport Premium. Lee explained everything being done to my vehicles and always makes sure I'm taken care of in the timeframe I have available. I have access to closer dealerships to where I work or live but due to my trust in Lee in have been loyal to Toyota Richardson.
Business response:
Thank you for your wonderful loyalty over fifteen years and congratulations on your new 2025 4Runner TRD Sport Premium! We're honored that you choose Toyota of Richardson over closer dealerships because of the exceptional service you receive. Your trust and dedication to our dealership means the world to us, and we're grateful to have earned your loyalty through consistent, reliable service.
They did a good job and I was satisfied, my inspection was done and all service seemed to be done., oil change and tire rotation. They also did the paint coverage. Looks Great
Business response:
We are thrilled to hear about your positive experience with your recent service visit. It's wonderful to know that you were satisfied with the comprehensive care your vehicle received, including the inspection, oil change, and tire rotation. We're particularly pleased that the paint coverage work met your expectations and that everything looks great. Your satisfaction with the quality of our work means a great deal to our team at Toyota of Richardson. We appreciate you taking the time to share your experience and look forwar... read more
I felt like the car was well taken care of. I spent more money than intended, but the additional service items were explained in terms of need based on vehicle age and maintaining the vehicle.
Business response:
Thank you for your positive feedback! We're glad you felt confident in the care your vehicle received. We understand spending more than planned can be concerning, but we're pleased our team explained the importance of additional services based on your vehicle's age and maintenance needs. We appreciate your trust and look forward to helping maintain your vehicle for years to come.
5 of out 5 service! I do recommend this location.
Business response:
Thank you for the wonderful review and recommendation! We're honored to have provided exceptional service and look forward to serving you again in the future.
Good customer service. Shuttle rides home and pick up.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that we provided you with efficient service and made sure you had a smooth and quick visit. We take great pride in maintaining high standards of cleanliness throughout our facility, and we're delighted that you noticed our attention to detail. Your feedback truly means a lot to our team at Toyota of Richardson, and we appreciate you taking the time to share your experience.
You have no worries with Lee Schuster taking care of your car. He gets you in and out promptly.
Business response:
Thank you for the positive feedback about Lee Schuster and our efficient service! We're delighted you had a smooth experience and appreciate your confidence in our team at Toyota of Richardson.
Just got a state inspection, no other service
Business response:
Thank you for choosing us for your state inspection! We appreciate your 4-star rating and look forward to serving you again for any future automotive needs.
In and promptly out great advisoy
Business response:
Thank you for your positive feedback! We're glad you received prompt and great advisory service. Your experience means a lot to us at Toyota of Richardson.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 23,435 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open tomorrow at 7:00 a.m.