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Trajector Disability LLC

4.5

About this business

Location details

619 Technology Ave B33, Orem, UT, 84097, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.56,827 reviews
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Roy D's profile image
Roy D 
3 years ago

I have been calling for 3 days i can't even get a call back to tell them what is going on with my case. I feel like they do not care about there clients at all. Wish i found a different disability lawyer 

Business response:

We spoke with you two different times last week and we don't see any calls you've made to us this week. We'd love to answer any questions you have, though. I'll have a staff member reach out to you today. 

Santia W.'s profile image
Santia W. 
4 years ago

I started out with *****, was denied several times, then they switched to trajector, had my hearing and judge said approved at the hearing. Been 3 months and still waiting for decision letter, every time I call Trajector they give me the run around. I've asked to Talk to the lawyer that handled my care and they won't put me through to her. But i received a letter stating she's inn charge of my benefits when I get them..? If I ever do! They don't act like they care about they're clients at all, they are all about what's in it... read more

Business response:

We encourage you go give our office a call to discuss your case. Please be aware that we have no control over how fast the judge issues the decision (as we've explained to you many times before). Also, you're mistaken on your attorney being in charge of your benefits. Give us a call so we can help explain what's going on. 

Tyler P's profile image
Tyler P 
4 years ago

These guys are the biggest scam every! They took over a company called Vet Comp and Pen who was absolutely amazing! They actually cared about their customers and were doing something amazing for veterans. These people here cant return a phone call, put you on hold for hours, and just wont help you. Ive been asking for them to help me with my va disability denial for disability for 6 months now and have been begging them to help me and ask them where they were with the claims process. These people dont care about helping vete... read more

Business response:

Sir, we're not the VA disability company you're referencing. We are Trajector Disability and we only represent disabled people seeking disability benefits from the Social Security Administration. We have never represented you and have no business relationship with you. Please direct your questions and concerns to the company you are doing business with. We wish you the best with your claim. 

Pamela L's profile image
Pamela L 
4 years ago

They are a fraud, they do not do what they say , and then they back out on you after they assign you a so called lawyer, this is not whom you want to represent you I am very very disappointed in the service they have (Not ) done for me. Thanks and beware of this company in any terms. 

Business response:

We're sorry to see you're upset. Our staff has since spoken with you and it's my understanding that your questions and concerns have been resolved. We look forward to continuing to represent you. 

Jay A.'s profile image
Jay A. 
4 years ago

I would give them negative starts if I can. This company is a fraud. I did not even use their services and they sent me an invoice for $7,000. 

Business response:

We've never represented anyone by your name and we certainly have never billed you. You have us mistaken for another company. We only handle Social Security Disability claims. 

Troy H's profile image
Troy H 
4 years ago

When documents were sent to sign we were advised that only the documents they felt necessary were sent. When we asked to view the missing pages of the documents we were informed that they were not needed and they would not send to us even by email. In this day and age people want to see all they are signing not just what the business is willing to send. I would have no problem dealing with "Lawyers" that were willing to be transparent. When being unwilling to provide a full set of the documents being requested to be signed o... read more

Business response:

We're definitely not trying to hide anything. You certainly should have all the pages you requested. We're sorry if this is what happened. I'd be happy to discuss this further with you. Please give me a call at our main number, ext. 133. Thanks, Dan Bott President of Trajector Disability 

ROBERT R's profile image
ROBERT R 
4 years ago

Very inconsiderate!! I got hung up on before I was even able to ask a question. 

Business response:

Please let us know what happened. While we can't help everyone that calls, we do hope that everyone is treated with respect. Give us a call and ask for a supervisor so we can discuss this further. 

Carolyne W's profile image
Carolyne W 
4 years ago

They were very helpful in getting my SSI,Was knowledgeable about my claim and quick to answer my questions regarding to my disabilities. 

Business response:

We're glad we were able to help! Thanks for trusting us with your case. If there's anything we could have done better, please let us know. We strive to deliver 5-star customer service. 

John D's profile image
John D 
4 years ago

They are very unprofessional they don't call you back when you call and leave messages they don't follow up with you when you talk to them on the phone you be more confused when you get off the phone when you were. 

Business response:

Just a friendly reminder that we ask you treat our staff with kindness and respect. 

Frequently asked questions about Trajector Disability LLC

How is Trajector Disability LLC rated?

Trajector Disability LLC has a 4.5 star rating with 6,827 reviews. 

When is Trajector Disability LLC open?

Trajector Disability LLC is closed now. It will open tomorrow at 8:00 a.m.