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Trajector Disability LLC
- Social Security Law
- Orem, UT
About this business
Location details
619 Technology Ave B33, Orem, UT, 84097, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The communication with the client was lacking. If I needed any updates about my case I had to contact your office. It wasn't until we had a determination did someone show any interest in getting ahold of me. I'm not sure what all was done on your end but I'm sure it was more than I could have done.
Business response:
Thank you for your feedback. I am grateful you received a favorable determination, but I am sorry that we didn't meet your expectations with communication. I will look into this and make sure we strive to communicate better and more often.
Not communication skills did nothing for me I couldn't have accomplished by myself the only communication was with SS personally I think they are taking advantage of disabled people
Business response:
I am sorry that you did not have a good experience. I would really appreciate discussing your concerns with you. I tried to call you twice, but I was forwarded to voicemail and your mailbox was full so I was unable to leave a message. If you would like to discuss your concerns please give me a call at **************
They never helped me once. They didnt return no less than 3 calls. They even once sent me a reminder for an appointment that had already passed. When I heard I may have gotten approved I called twice so you guys could tell me if it was true about my benefits. And if so how much was my award. Still never heard back from you guys till this survey. I feel cheated
Business response:
Thank you for bringing this to my attention. If you'd be willing, I would like to discuss these concerns with you in greater detail. Please reach out to me at ************
They are high priced you never get to talk to your attorney only the day before your hearing they had me send all my medical records to them which I could a just did it myself for free by sending social security my records instead they have you wait on hold for fifteen minutes thinking someone will eventually answer only to get an answering machine it so frustrating now I'm waiting for back pay and they need to take their portion out which is taking forever I have to wait for their process in order to get my portion it *****... read more
Do some research, I wish I had done more. I'n my case which is still not comple 2 years later, they appear to be overwhelmed, if they answer the phone. No one knows anything about your case until they review notes. Nothing was done they said, paperwork not filed, deadlines missed. After over a year of them saying my appeal was filed, I was finally able to get someone on the phone that realized it was not filed. I had to tell them initially it was denied, they did not know. Now, they have been paid, I am unable to reach anyon... read more
Business response:
I'm sorry to hear you feel this way. We had a lengthy conversation with you earlier this week. Do you still have questions after speaking with ***? We understand your frustration and how you want SSA to work faster. We agree, and we're trying to work with you on this. Regarding your statement that appeals were not filed and deadlines were missed, I'm afraid I have absolutely no idea what you're talking about. I'd love the opportunity to hear you out, though. If you're willing to speak with me, I can be reached at ***********... read more
Horrible service!All work must be done by YOU. They do next to nothing. When I called for help they ********* NOT use this service. Youll be sorry if you do.
Business response:
I'm so sorry to hear you feel this way! Thank you, though, for taking the time to visit with me today. I hope our conversation was productive and helped you realize what I'm trying to do to help. Let's continue to communicate and work together.
I would not recommend this place to anyone they didn't do anything to help me I had to do everything ************* got my money for doing nothing they r a crooked ripoff
Business response:
We're so sorry to hear you feel this way! While we're very happy that you received a favorable outcome, we want to make sure our clients feel like the service we rendered made a difference. We'd would love the opportunity to discuss your concerns with you. If you're willing, please give us a call at **************.
I filed for disability. Almost three years passed to get the settlement. This was after filing fraud to open someones eyes at the ssdi office then more foot dragging. I then went to a congress lady who had results within a week for me as to how my case was going. Definitely if I had to do all over I would just file directly. I dont feel I had any help until I got a ******** person involved. Toward the end I never had any contact with Trajector any more and for all this they got over 4k for basically nothing. Anything militar... read more
Business response:
*******, we're sad to see you feel this way. We sincerely strive to help each of our clients feel valued and heard, and if we didn't deliver on that, we would like to make it up to you. Please feel free to reach out to us at ************** to discuss this further.
I would not recommend them unless you are willing to do most everything yourself. They will do the bare minimum. They way it is set up is with the initial interview and whatever promise they have to bring you aboard. Once you are in their system they will work for you but believe me you wont be number one on their priority list. Don't ask to speak the the main representative as one lawyer can not possibly contact you personally when you need him. you will be assigned to a team of people who know nothing an actual lawyer woul... read more
Business response:
This is your attorney and I'm more than happy to speak with you. My staff has worked very hard to help you get a favorable outcome, and if you have additional questions, I'm more than happy to talk to you. I've tried reaching out, but as you know, and as you've noted above, your phone service isn't constant and you can be tricky to get a hold of.
Frequently asked questions about Trajector Disability LLC
How is Trajector Disability LLC rated?
Trajector Disability LLC has a 4.5 star rating with 7,199 reviews.
When is Trajector Disability LLC open?
Trajector Disability LLC is closed now. It will open tomorrow at 8:00 a.m.