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Trajector Medical

4.6

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Location details

5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
SunClosed
4.618,469 reviews
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Rebecca N's profile image
Rebecca N 
2 years ago

When I initially was contacted, they were Vet *********** They stated they would help research my medical record to find additional disabilities that I may have missed when filing my initial claim. They changed to Trajector, and it only went downhill from there. First, they did not do any research for me. They asked me what my disabilities are and asked me what I thought I could get increases for. The first claim they wrote up was in the wrong format for the VA, and I had to rewrite it in order to submit it for a claim. I di... read more

Brandon Y's profile image
Brandon Y 
2 years ago

Trajector is a complete SCAM...... All they did was fill out paperwork that I could have done. I received no call's prior to my appointment. They have constantly called and sent me email's basically threating me. I'm getting a Lawyer involved now. There predatory practices towards Veterans should be illegal. DO NOT USE TRAJECTOR MEDICAL 

Jodi W's profile image
Jodi W 
2 years ago

Trajector is a terrible unorganized company for Veterans. Veterans go months without hearing from anyone on their team. When they finally get someone to talk to they are passed around prior to being on a long hold. Worse part of all they charge you ridiculous fees (5 x your monetary increase) and then they use a team of ppl to call the VA with your personal information such as social and DOB to find out what your awarded so they can bill you each month. Its an automated system so all they have to do is plug in your informati... read more

Natalie M's profile image
Natalie M 
2 years ago

Trajector contacted me, offered services which I declined because of the cost. I was told I electronically signed a contract for services. If you click the submit button for initial assessment, you electronically sign ( checked the site) . I asked who referred me to them and they could not answer. I asked for a invoice detailing what they supposedly accomplished to raise my compensation because of Post Traumatic Stress Syndrome. After several requests for this information, I received a document with codes and numbers which h... read more

Spencer S's profile image
Spencer S 
2 years ago

Scam. Veterans I beg you, it's not worth it. I will say this over and over. They have continued to harrass me over money that I do not owe. I refuse to pay for services until they correct the balance. I have proven to them without a reasonable doubt, that the increase in compensation is not due to them, but due to my yearly cost of living compensation increase. They refuse to listen. They refuse to work with me. Instead of sending me a new invoice, they lie and say that is not possible. I ask for a supervisor, and they lie a... read more

Phillip D's profile image
Phillip D 
2 years ago

Just sharing my experience. I don't know if Trajecetor "used to" do more to help, but the ONLY thing they did for me, ask me what Issues I wanted to claim, even typed up my "personal statements" probably right there on the phone going off of what I said... plugged my info into their automated system that filled out the claim form and a personal statement for each claim. they then submit the claim..... and pretended to follow up and be concerned.. THAT IS ALL. if you are expecting anything more i.e. medical evidence support. ... read more

Joshua W's profile image
Joshua W 
2 years ago

DO NOT use these people! First, they kept assigning me new "battle buddies" (I told them it was offensive that they call themselves that, they didn't care, or even acknowledge I said it). Everyday I got a call from someone new. I complained about it when it got to like five battles buddies, they didn't acknowledge I said that either. So it was impossible to get updates on anything, because the person I was supposed to get info FROM changed everyday, and they didn't come into the situation having been briefed. I would have to... read more

Deonte C's profile image
Deonte C 
2 years ago

Horrible company. Never reached out to provide updates and when you need questions asked they never answer the texts or emails or calls. Complete rip off and now they reach out after I have already gotten my rating. 

Jacob S's profile image
Jacob S 
2 years ago

These people will attempt to stack injuries whilst telling them multiple times you dont want to. They will say they have doctors at their disposal.( this is a lie) They will tell you to keep in contact while not returning messages. They will threaten collections the same day they send the initial invoice all while youve been waiting to hear back from them after multiple contact attempts. Be warned, i went through this all when i could have had free help from multiple sources. *** paid these folks in full and after asking the... read more

Business response:

Dear *****,We regret to learn of your dissatisfaction with our services during your time as a client. Our goal is to support every veteran we work with in accessing the medical and ethical benefits they deserve. It is disheartening to hear that you perceived our efforts differently.Please know that our company does not condone or engage in any behavior involving threats towards our valued clients. Such actions are contrary to our ethical principles and operational standards.While we would have appreciated the opportunity to ... read more

Frequently asked questions about Trajector Medical

How is Trajector Medical rated?

Trajector Medical has a 4.6 star rating with 18,469 reviews. 

When is Trajector Medical open?

Trajector Medical is open now. It will close at 8:00 p.m.