Trajector Medical

Robert W 

on BBB

a year ago

This company claims to help you through filing your VA disability. They take all of your info, copy it and send in initial forms to VA. Then they literally abandon you with any additional help still expecting to get 5 months of your disability once your claim is granted. That's an awful lot to pay for abandoned help. 

Patrick M 

on BBB

2 years ago

Very disappointed with service. They said they would call before my appointments (4 scheduled appointments). They called for one. They are very quick to apologize in every department and they will forward my issue. They say I got my rating, not any money, just my rating I received three phone calls about settling my account. I asked why they didnt call this much when they said they would but when it comes to money, they call multiple times a day. I have not spoken to one person I can understand completely. I have been apolog... read more

Jon A 

on BBB

2 years ago

Thus far, not happy at all. They say they are going to do something like calling me after my appointment. Doesnt happen. Today I was speaking to someone that I couldnt understand. Hum. Looking at canceling services since they dont do what they said they would. 

Marcy J 

on BBB

2 years ago

This company contacted me on 7/10/24 via email the very same day a very close family member passed away. I was going through the process of completing legal documents with the funeral home and their email came at the exact same day and time as those from the funeral home.I had no idea who they were and thankfully I did not complete the form they sent via Adobe sign. Their first email asked me to log in with my full social security number. I'm that email it stated that they would contact me everyday until I completed the form... read more

Brittany H 

on BBB

2 years ago

I worked with this company 1 time where they helped increase my rating from 40-80%. They were paid for their services. I have told them over phone and email that I no longer wish to have their assistance in the future. However, I am constantly getting called and emailed asking me to resubmit my VA paperwork (which I have done many times) just to be told they don't have them and need them again. When I go to get into my account it states I do not have an account with this company yet I am still bugged to try and give them pap... read more

Kimberly C 

on BBB

2 years ago

I did receive an increase and I sent documentation of increase. I received an invoice which I paid in full. I'm still receiving calls from them!! 

Vinc M 

on BBB

2 years ago

Trajectory Medical did not help me at all in fact I lost 10% of my disability and Instill had to pay them $3500. I do not recommend Trajectory Medical to anyone. 

Mark B 

on BBB

2 years ago

They make me do all the work . I have yet to speak with a real English-speaking person . 

Michael W 

on BBB

2 years ago

Approximately in September of 2023, I received a unexpected phone call from a group Battle Buddies stating they could assist me with VA benefits. I dont know how or where they got my information. After several days of phone calls and high pressure tactics, I decided to proceed in hopes of calls stopping. After an IME, I informed now called Trajector Medical, a decision could be six months down the road. The next month, I started receiving phone calls asking about a decision. Trajector appeared to receive information about MY... read more