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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
About Trajector A Veteran-owned and operated company founded in 2014 that develops medical evidence to support your pursuit of the VA disability benefits you medically, legally, and ethically qualify for. While operating as Vet Comp and Pen and VA Claim Pros, we developed deep experience in understanding, documenting, and developing medical evidence to help connect your disabilities to your VA rating. We’ve helped tens of thousands of Veterans just like you to get the most accurate disability rating their conditions warra... read more
Location details
5950 NW 1st Pl Suite 201, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a very good experience with trajector medical they were very professional.
Business response:
Dear ******,Thank you for taking the time to provide your thoughtful feedback. We sincerely appreciate your insights and are delighted to hear that you had a positive experience with us. Its always gratifying to know that our team was able to meet, and even exceed, your expectations.We take great pride in the professionalism and dedication of our staff, and it's wonderful to hear that their efforts contributed to your satisfaction. Your comments encourage us to continue striving for excellence in the service we provide.Once ... read more
Outstanding staff, excellent service. Followup is very consistent and. Reliable
Business response:
Hi ****,We sincerely appreciate you taking the time to provide us with your thoughtful feedback. It's always encouraging to hear from our valued clients, and we are delighted to learn that we were able to deliver a positive experience for you. It is particularly gratifying to know that our staff was not only helpful but also met or exceeded your expectations. At Trajector Medical, we continuously strive to improve our services, and feedback like yours helps us ensure we are on the right track. If there is anything else we ca... read more
Retired in 2000 as a Gulf War combat vet. It took me 15 years to get a 30% rating with the VA/DAV. After working with Trajector I have been increased to 70% within a few months in 2024. Well worth the time and cost!
Business response:
Dear ***,Thank you for taking the time to provide your valuable feedback. We greatly appreciate your insights and are thrilled to hear that your experience with us has been positive. It is always our goal to provide the highest level of support, and we are delighted to learn that our efforts have contributed to an increase in benefits for you.Your satisfaction is of utmost importance to us, and we look forward to continuing to work closely with you to ensure that you consistently receive the best possible service and support... read more
I'm in the early process of receiving my benefits so far I'm impressed with the help I'm getting. Hopefully with Trajector Medical help the process will be less stressful.
Business response:
Hi, ******* Thank you for your feedback. We appreciate you taking the time to share your thoughts regarding our experience. We are glad to see that we could provide you with a positive experience and we remain hopeful that your claims resolve favorably for you.Cheers,Trajector Medical
The assistance was appreciated in the beginning. Only recently did I find them to lacking in communication re: phone answering and when you leave a message with name number etc. you never get a call back. Dissatisfied with the communication aspect. All other conversations and communication of handling my account was somewhat professional. Last week a gentleman named ******* did follow up and assisted me by making calls and this led to better ways to review my file prior to an interview which allowed me to get the info I need... read more
Business response:
Hi, ****** Thank you for your review. We are sorry that despite you having a good experience with us that you encountered a few issues. We are grateful that you have left a positive review regarding our services. Should you have any further information for us, please let us know. We would love to know how we could earn 5 stars from you.Regards,Trajector Medical
Great working with Trajectory!Increased my service connected disability from 70% to 100%. Wouldve never got this increase without help from them.
Business response:
Greetings, ******* Thank you for your review. We are glad to hear that our support resulted in an increase for your benefits. We are happy that we could provide you with a positive experience. Should you have any further information for us, please let us know. We would like to know how we could earn 5 stars from you.Regards,Trajector Medical
So far so good with Trajector Medical. Everything they spoke to me about was viable information. I certainly have not had any issues with Trajector.
Business response:
Hi ****, thank you for taking the time in sharing your feedback. We are glad that your experience with Trajector Medical has been smooth and informative so far. Our goal is to provide reliable support every step of the way, so it's great to know we've met your expectations. Regards, Trajector Medical.
Trajector medical was very helpful in getting my claim expedited, however they have taken away my hearing claim said my hearing was good but I think they forgot about my tinnitus, also my claim on skin cancer was not addressed. other then that, they are excellent to work with, super helpful. I would recommend them to anyone who needs help with their claims with the VA
Business response:
Hi, **** Thank you for your review. We appreciate your feedback regarding your experience with us, and for taking the time to share your thoughts. We are disappointed to hear that one of your claims was re-evaluated by the VA and that we were unable to assist you with your request for skin cancer. Thank you for your recommendation. It means a lot to us. Cheers,Trajector Medical
I always had issues when I worked directly with the **. I got in contact with Trajector and the process sped up. I went from 50 to 70% in 3 months and still have some claims out for decision. The only reason for the 4 star is they say they will call you before your appts but that only happened three out of the 6 appts. They were all before the first appts. I know sometimes they are quick turn around appts, but I let them know at least a week before. Overall a good experience and had option to pay monthly.
Business response:
Hi ****, thank you for taking the time to share your experience with us. We're happy to hear that Trajector was able to help you navigate the process and achieve a positive outcome with your VA claim in such a short time. We truly appreciate your feedback regarding the appointment follow-ups, and well make sure to address this with our team to ensure better communication moving forward. We're glad to know that overall, you had a pleasant experience. Best regards, Trajector Medical.
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.9 star rating with 12,201 reviews.
When is Trajector Medical open?
Trajector Medical is closed now. It will open at 8:00 a.m.