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Triad Financial Services, Inc. (NMLS #1063)

4.5

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Location details

13901 Sutton Park Dr S #300, Jacksonville, FL, 32224, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.52,583 reviews
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William N's profile image
William N 
4 years ago

These people need to be reported to the *** for racketeering, and I am about ready to make a report if they refuse to accept my attempt to pay a debt again. They just give you the run around and tell you no you have to pay this way and if it gets lost you could be out of money for 90 days.... wtf?? then why are we doing it that way??? Just take the money from my account like I am authorizing you to do. No, sir we can't do that. DO NOT DO BUSINESS WITH THIS COMPANY. SNAKES 

Michael M's profile image
Michael M 
4 years ago

This company made changes in the past two monts, and did not inform customers. They are now charging to make payments on line and charging $12.00 to make payments by phone. Lousy company. 

Business response:

Dear Mr. M*****, We have reviewed your concerns regarding our new fee structure. Please understand that the technology used to process certain types of payments is not a free service and in order to continue to offer certain types on online, on-demand payment services, a nominal fee has been implemented. This information was disclosed to you on your monthly statement. Should you wish to continue to use the online website payment service or the check by phone service the fees will be applicable. There are several ways to make... read more

Mary Ann V's profile image
Mary Ann V 
4 years ago

These people are the worst and cannot do their jobs correctly. They claimed that we were missing a payment, when it is their fault for not correctly keeping track of their records. We went out of our way to go back over 4 years worth of payments to document EVERY single check and transaction made to them, when that is supposed to be THEIR job. Even after all of that, they are still accusing us of not making a payment. I wouldn't be surprised if they are regularly scamming people to pay for "extra months they are missing." Li... read more

Shantel C's profile image
Shantel C 
4 years ago

Worst place. Do not go with this place at all. I would had gone with an apartment than to go woth these crooks! Even my neighbors are highly disappointed with them. 

Jesus S's profile image
Jesus S 
5 years ago

The absolute worst company in existence, their process are ridiculously long . If you need anything done that requires anyone at triad to actually do work expect at least 7 business days before you’ll even get someone to contact you about your request and don’t even ask to speak to management they’re about as useless as the employees and their website . I had no choice but to use this horrid company or lord knows I wouldn’t even have given these lazy crooks the time of day . OOOO and don’t get me started on the fact that whe... read more

Frequently asked questions about Triad Financial Services, Inc. (NMLS #1063)

How is Triad Financial Services, Inc. (NMLS #1063) rated?

Triad Financial Services, Inc. (NMLS #1063) has a 4.5 star rating with 2,583 reviews. 

When is Triad Financial Services, Inc. (NMLS #1063) open?

Triad Financial Services, Inc. (NMLS #1063) is closed now. It will open tomorrow at 8:30 a.m.