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Triad Financial Services, Inc. Triad is one of the oldest and most trusted lenders in the manufactured home industry with over 60 years of lending experience. Triad is trusted by Borrowers, Dealers, Lending Institutions and Realtors alike and has helped tens of thousands of families realize their American Dream of home ownership. As one of the very top consumer lenders in the nation, our goal is to be the friendliest, hardest working, service-oriented company in the business. Triad is headquartered in Jacksonville, FL with ... read more
13901 Sutton Park Dr S #300, Jacksonville, FL, 32224, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This is the most unprofessional company that I have ever dealt with. I was not given a choice for a house loan. They never call you back and good luck talking to the person you need to talk too. Its like dealing with a bunch of kids. Anyone who has a choice please choose some one else.
Would give one star if I could , this company still owes me hundreds of dollars from my escrow , and every time I call , Im put on hold immediately and indefinitely right after I give me account information , no can you hold just the person sends me right to hold without speaking DO NOT DO BUSINESS WITH THESE PEOPLE !! I have had to resort to contacting my layer due to their lack of professionalism. This place clearly operates outside of the law
Unprofessional company. Doesn't answer phones half the time. Never returns emails or phone calls. It's taken me two weeks just to have a 30 Day Buyout letter sent to my email. Their phone system is a joke. Why is this company still in business???
Triad Financial Servicea is the rudest and dumbest group of people that I've ever had to deal with. They ignore your calls/voicemails and then it's your fault they never called you back. They send out notices of what's due, amount is paid, and then the payment is refused for "partial payment." I called twice and was told there was no update on my account and then the second time around was told that when asked exactly how much I owe (since the notice of what I owed was wrong now per the crooks) and was advised that "I can't ... read more
The lady ***** that I dealt with on the phone was really rude She really didn't want to help me out with my loan and just wanted to Argue with me because I I'm getting forced out of my mobile due the mobile park I'm in keeps going up on their lot rent so now they have forced me onto the streets and triad financial don't want to work with me on my loan So if you're looking for a loan I wouldn't request you go to Triad
Triad offers a website to make payments online and free of charge. This website doesnt recognize my user name repeatedly, so I then have to call to pay my mortgage and be charged a ***** processing fee. This is a recurring problem. This happens so often that I have no other conclusion that it is on purpose. I have even heard their own customer service rep say they are doing this. Choose another company
If I could give this company zero stars I would! We bought our home and closed October 2021! Ive been mailing our mortgage checks just fine. On Thursday they had the office manager post a note on my door to call triad bc we are in collections. Apparently they didnt have our phone numbers and the number they were calling wasnt ours. How that happened is beyond me. Mind you a **** letter after the first time they noticed something was off h*** they have our address! Upon a 3 way call they tried to tell us we hadnt made a payme... read more
Triad offers a website to make payments online and free of charge. This website doesnt recognize my user name repeatedly, so I then have to call to pay my mortgage and be charged a 12.00processing fee. This is a recurring problem. This happens so often that I have no other conclusion that it is on purpose. I have even heard their own customer service rep say they are doing this. Choose another company
Our home sustained $37,000 in damage from Hurricane ***. Our insurance appraised it at $15,000. WE disputed the appraisal, so now the fun begins. The insurance company sent us a check for $15,000 while we took it, we did not sign off on the claim, the dispute is ongoing. We had to sent the check to Triad as they are the lien holder, and they returned $7,500 back to us, We began the important repairs, using all the $7,500. We sent detailed before and after pictures, showing the repairs, and asked for the rest of our insurance... read more
Triad Financial Services, Inc. (NMLS #1063) has a 4.5 star rating with 2,420 reviews.
Triad Financial Services, Inc. (NMLS #1063) is open now. It will close at 5:00 p.m.