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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing It was very rundown and the price of the room was definitely not worth it Casino
Business response:
Hello Carrie, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Bad
Fair Castumer service and room location
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Room was never cleaned by housekeeping as we were there for 2 nights.chelsea Towers disappointing See above Did not like the Chelsea Towers. Dirty and dingy
Business response:
Our apologies for your poor experience, John. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Bad
This is a great vacation to take off-season; too expensive for what you get. The decor is dated, and there are holes in the dresser where a remote and information caddy used to be. The West Tower is a huge disaster waiting to happen, with 30+ minute wait times for elevator use during many hours of the day. The slots were not as entertaining as other casinos, with less 'entertainment' or branded machines. There are a lot of YouTube reviews on your properties and rooms, and I found the most recent ones to be very accurate. The... read more
Business response:
Hello Bradley, Thank you for bringing this to our attention. We appreciate your feedback and will address the issues you mentioned.
Bad
Fair The rooms were not clean and the elevators were always packed we had to keep using the stairs or we were waiting for 20 mins to fit in a elevator It's right on the beach
Business response:
We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Be safe there. It was dirty, the employees weren't good. Safety and security issues and was resolved poorly. Couldn't sleep all night because we felt scared. Location is the only thing I liked.
Business response:
Hello Sirjana, We appreciate your honest feedback. We want nothing more than for our guests to enjoy a safe and entertaining experience when they visit us. We apologize that you did have such a time during your stay. Please feel free to reach out to our Customer Relations Department at (800) 542-7724 to discuss your concerns further.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,769 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.